Population Health Care Coordinator
People Incorporated Mental Health Services
Summary
People Incorporated Mental Health Services is seeking Population Health Care Coordinators to join our Outpatient Mental Health teams. The Population Health Care Coordinator (PHCC) is responsible for advancing whole-person, population-based health (physical and mental health) management within the clinic. This role integrates care coordination for clients with co-morbid behavioral, physical, and mental health conditions, focusing on long-term engagement, health promotion, and seamless transitions across services.
Job description
The PHCC collaborates with interdisciplinary teams to identify health needs, implement targeted interventions, and support clients in achieving individualized goals.
Main Job Duties
Integrated Client Care Coordination
- Coordinate care for clients with co-morbid behavioral, physical, and mental health conditions, ensuring continuity, integration, and monitoring across all service domains.
- Coordinate and schedule the Collaborative Care Planning meeting every 6 months or as needed.
- Assist clients in understanding insurance renewal dates, supporting them in applying or reapplying for insurance as needed.
Client Engagement, Support & Stabilization
- Engage clients in skill development, motivational support, and problem-solving to improve health outcomes.
- Provide individual and family support services, linking clients to peer and recovery support resources.
- Provide de-escalation for clients experiencing mental health symptoms or other challenges.
Population Health & Preventative Services
- Collect, analyze, and report population health data to inform program planning and quality improvement.
- Implement population health initiatives, including outreach, health promotion, and preventive care strategies.
- Facilitate evidence-based wellness and prevention education for individuals and groups, using evidence-based practices.
Team Collaboration & Communication
- Collaborate with interdisciplinary team members to resolve client issues, share information, and enhance engagement.
- Participate in care coordination discussions and contribute to team-based problem solving.
Documentation, Professional Practice & Organizational Responsibilities
- Document all client interactions and population health activities in the Electronic Health Record (EHR).
- Exhibit professional standards and customer service in all interactions.
- Attend required meetings and trainings; regular attendance is essential.
- Other duties as assigned.
Requirements
- Master's degree in a behavioral science or related field; OR
- Bachelor's degree in a behavioral science or related field with a practicum or internship that included direct work with children or adults; OR
- 30 college credits in behavioral sciences plus one of the following: a practicum or internship with direct client interaction; 2,000 hours (one year) of experience providing services to individuals with mental illness; 2,000 hours (two years) of experience working with individuals with traumatic brain injury or developmental disabilities (with additional required mental health training); OR
- High school diploma plus: 4,000 hours (two years) of experience providing services to individuals with mental illness, traumatic brain injury, or developmental disabilities (training may be required); 2,000 hours (one year) of experience serving individuals with mental illness, emotional disturbance, or substance use disorder with weekly clinical supervision until 4,000 hours are completed
- Strong communication skills
- Ability to work effectively within an interdisciplinary team
- Legally authorized to work in the United States without current or future employer sponsorship
Benefits
- Paid Time Off
- Earned Sick and Safe Time
- Paid Holidays
- 403(b) Retirement Savings Plan
- Employer-match
- Health Insurance
- Dental Insurance
- Lifestyle Benefit
- Short-term Disability Insurance
- Long-term Disability Insurance
- Life Insurance
- Training Institute access
- Continuing Education Units
- Loan forgiveness programs
Company overview
People Incorporated Mental Health Services is a prominent nonprofit organization dedicated to providing comprehensive mental health care services to communities in need. As a leading healthcare provider in the mental health sector, the organization offers a wide range of therapeutic interventions, counseling services, and support programs designed to address various mental health conditions. Their services typically include individual and group therapy, crisis intervention, case management, psychiatric evaluations, medication management, and community-based support services. The organization operates with a mission to enhance mental wellness, reduce stigma associated with mental health conditions, and improve access to quality care for underserved populations. With a focus on evidence-based practices and person-centered approaches, People Incorporated Mental Health Services plays a crucial role in supporting individuals and families facing mental health challenges, contributing to stronger, healthier communities through their dedicated clinical and support services.