Practice Administrator - Primary/Urgent Cares

About Northern Nevada Medical Group

Northern Nevada Medical Group, part of Northern Nevada Health System, offers a comprehensive range of healthcare services for the entire family. Our providers offer wellness services, family, geriatric and internal medicine, along with specialty care including cardiology, general surgery, and podiatry.

Position Overview

The Practice Administrator is a key member of the team that focuses on operational excellence within an assigned number of clinics. This position also provides key guidance and coaching to its subordinate managers and staff.

Job Duties/Responsibilities

• Responsible for daily operations management and supervision of assigned practice(s) in accordance with federal, state, and local standards, guidelines, and regulations.
• Maintain regulatory compliance and be responsible for maintenance of licenses/certifications, primary source validation, proper credentialing with health system medical staff office and payers.
• Collaborate with internal and external stakeholders (CBO, marketing, quality team, business development, finance, A/P, payroll, human resources, c-suite, facilities, corporate and local administration) to ensure effective and efficient practice operations.
• Serve as the primary practice liaison to internal and external stakeholders.
• Manage departmental expenses cost effectively, monitor revenue cycle operations, volume and revenue generation to assure practice budgets are met and provider subsidies are kept to a minimum.
• Participate in annual operating and capital budgeting and provider and employee recruitment and onboarding.
• Demonstrate service excellence, convey professionalism, and maintain appropriate confidentiality at all times.
• Other duties as assigned.

Qualifications

• Bachelor's Degree required. In lieu of degree, 5-7 years of healthcare experience with at least two (2) years being in a supervisor capacity.
• 3-5 years supervisory experience, preferably in a healthcare environment.
• Working knowledge of Microsoft Office software, EMR systems, medical and billing terminology, healthcare/hospital office settings, service excellence, revenue cycle operations and recruiting, training, leading and performance management of staff.
• Multitasking, decision making, process improvement, project management, interpersonal communication, leadership, computer proficiency, excellent customer service and business savvy.
• Operate within the concept of patient focused care.
• Standard office equipment (laptop, computer, calculator, fax, copier, scanner).
• HOPD or outpatient medical office setting.
• Prolonged periods of sitting and also multi-site travel.