Practice Assistant - Urology Surgery

Job Summary

Are you a highly organized administrative professional who enjoys helping patients navigate their care experience? Join our busy Urology Surgery team and play an essential role in supporting both patients and providers in a fast-paced specialty practice.

What You'll Do

As a Practice Assistant, you'll help ensure smooth daily operations by serving as a key point of contact for patients, physicians, and staff. Responsibilities include:

• Scheduling patient appointments and maintaining accurate appointment records
• Greeting and assisting patients during check-in and check-out
• Answering phones, responding to routine inquiries, and coordinating appointments
• Managing patient documentation, medical records, and scanning records into the electronic medical record system
• Processing patient billing forms and, when needed, collecting co-payments
• Supporting requests related to prior authorizations, prescription refills, test results, and provider communications
• Serving as a scheduling, registration, and billing system resource for colleagues
• Assisting with specialized scheduling functions, including surgical scheduling and schedule management, as needed

What We're Looking For

• High School Diploma or equivalent required
• 2-3 years of office or administrative experience required
• Strong organizational and time-management skills
• Excellent written and verbal communication abilities
• Proficiency with Microsoft Office and standard office technology
• Ability to manage multiple priorities while delivering outstanding customer service

Why Join Our Team?

You'll be part of a collaborative Urology Surgery practice where your attention to detail, professionalism, and commitment to patient service help create an exceptional experience for every patient. This is an excellent opportunity for candidates with strong medical office experience who thrive in a team-oriented healthcare environment and are eager to expand their skills in a specialty surgical practice.