Practice Manager
Mass General Brigham
Summary
Trauma, Oral & Maxillofacial Surgery, Plastic Surgery & Burn Management. Bring your healthcare operations expertise to a leadership role where you can make a direct impact on patients, providers, and staff. We are seeking an experienced Practice Manager to lead the daily operations of our Trauma, Oral & Maxillofacial Surgery, Plastic Surgery, and Burn Management practice. This role is ideal for a collaborative healthcare leader who enjoys developing teams, improving workflows, and driving operational excellence in a fast-paced clinical environment.
Job description
Job Summary
Trauma, Oral & Maxillofacial Surgery, Plastic Surgery & Burn Management. Bring your healthcare operations expertise to a leadership role where you can make a direct impact on patients, providers, and staff. We are seeking an experienced Practice Manager to lead the daily operations of our Trauma, Oral & Maxillofacial Surgery, Plastic Surgery, and Burn Management practice. This role is ideal for a collaborative healthcare leader who enjoys developing teams, improving workflows, and driving operational excellence in a fast-paced clinical environment.
What You'll Do
- Oversee day-to-day operations for a single-site or multi-site surgical practice
- Lead and develop administrative and clinical support staff through hiring, onboarding, coaching, scheduling, and performance management
- Ensure appropriate staffing coverage and coordinate solutions for staffing and operational challenges
- Monitor practice performance metrics and implement process improvements that enhance efficiency and service delivery
- Partner with physicians and leadership to support strategic initiatives, operational goals, and budget planning
- Oversee payroll processes, support revenue cycle activities, and ensure compliance with organizational policies, HIPAA requirements, and mandatory training standards
- Serve as a key member of the leadership team, providing operational support and cross-coverage as needed
Qualifications
Education: Bachelor's Degree Related Field of Study required. Can this role accept experience in lieu of a degree? Yes.
Experience: Supervisory experience 5-7 years required and Experience working in a healthcare environment 5-7 years required.
Knowledge, Skills and Abilities
- Strong understanding of Microsoft Office, including Excel.
- Strong communication and organizational skills.
- Strong and proven leadership skills.
- Ability to work with staff of all levels.
- Excellent time management skills.
- Strong analytical and math skills.
- Knowledge of Accounting Principles, physician billing, and revenue cycle management.
- Ability to adapt to multiple and rapidly changing priorities and deadlines.
Requirements
- Bachelor's Degree Related Field of Study required
- Supervisory experience 5-7 years required
- Experience working in a healthcare environment 5-7 years required
- Strong understanding of Microsoft Office, including Excel
- Strong communication and organizational skills
- Strong and proven leadership skills
- Ability to work with staff of all levels
- Excellent time management skills
- Strong analytical and math skills
- Knowledge of Accounting Principles, physician billing, and revenue cycle management
- Ability to adapt to multiple and rapidly changing priorities and deadlines
Benefits
- Health insurance
- Career advancement opportunities
- Differentials
- Premiums
- Bonuses
- Recognition programs
Company overview
Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.