Practice Supervisor, Primary Care - Ridgewood - Full Time, Day

Position Summary

To oversee the daily operations and supervision of staff within the applicable Practice(s) under the general guidance of the Dir, Physician Services.

Education

Associate's degree in business administration, Nursing, or healthcare related field. Bachelor's Degree preferred.

Experience

Prior experience in lieu of degree may be acceptable at the discretion of senior management. Minimum of 2 years supervisory/management experience in a physician's practice preferred. Previous experience in a physician's management practice setting and demonstrated working knowledge of the operations of medical practice required.

Skills

• Membership and certification in a national physician practice management association is encouraged.
• Strong communication, interpersonal, customer service, and organizational skills required.
• Proven critical thinking, problem-solving, and decision-making skills.
• Computer literacy in a Windows-based environment.
• Working knowledge of standard office equipment, including telephones (cell phones), personal computers and software, fax machines, copiers, VCRs, overhead projectors, LCD projectors, and PDAs.
• Knowledge of word processing and database management applications, including Microsoft Office, Meditech, and ACT!.
• Outstanding interpersonal, service excellence, and customer service skills.
• Strong communication and presentation skills, with the ability to effectively present information to a variety of audiences.
• Ability to convey information clearly and concisely, both verbally and in writing.
• Ability to create, maintain, and support a high-functioning team.
• Ability to establish and foster cooperative working relationships with staff and management and function effectively as part of a team.
• Strong commitment to providing high-quality, cost-effective, and comprehensive medical care.
• Demonstrates behavior that is courteous, caring, respectful, and compassionate.
• Demonstrates the ability to listen and respond in a nonjudgmental manner while setting clear expectations.
• Demonstrates behavior consistent with Valley Physician Services' Leadership Standards and Values, as well as Valley Physician Services' Mission and Vision Statements.
• Ability to represent the organization professionally and positively at all times.
• Ability to maintain the confidentiality of private healthcare, financial, and other company information.
• Ability to honor commitments to the position and team members.
• Ability to speak constructively and professionally about coworkers and the organization.
• Ability to assume responsibility and accountability for job duties and organizational responsibilities.
• Ability to support organization-wide initiatives to improve and maintain high levels of patient and customer satisfaction, as evidenced by customer satisfaction survey results and other organizational and system targets.
• Position may require rotation to other VMG locations as needed.