Pre-Analytic Training and QA Coordinator
Tempus AI
Summary
We are looking for a highly motivated and capable Pre-Analytic Training Coordinator to help onboard and train new and existing employees across our Pre-Analytics department (Accessioning, Order Processing, and Returns).
Job description
Responsibilities
- Lead / coordinate the onboarding of new employees as well as initial training in Preanalytic workflows to ensure a positive new hire experience.
- Provide / coordinate ongoing group and individualized training in specimen receipt, order creation, order updates, accessioning, order review, specimen returns for purposes of work performance enhancement and general education.
- Deliver training in department policies and procedures.
- Conduct related competency evaluation.
- Develop and implement appropriate resources and tools to accomplish training objectives.
- Evaluate and update existing training materials and plans.
- Serve as a subject matter expert / procedural resource for department employees and external stakeholders (i.e. IT, Product, other downstream functions).
- Support leadership and Quality Manager with their goals in relation to quality and service metrics.
- Assist with the creation and execution of improvement plans for underperforming employees.
- Maintain accurate logs and records for all training competency assessments conducted.
- Provide training with respect and professionalism at all times.
- Perform bench work as needed (not exceed 25% of the time).
- Additional tasks as needed
Qualifications
- High school diploma or equivalent (Bachelor's Degree preferred).
- 3+ years relevant work/training experience.
- Ability to design and implement training, and to measure and report on training effectiveness and outcomes.
- Excellent verbal and written communication and interpersonal skills.
- Ability to delegate tasks to others.
- Thrives in a fast-paced environment.
- Ability to navigate change.
- Ability to work with others to plan and carry out training programs.
- Self-driven and works well in a cross-functional team with minimal direction.
- Impeccable attention to detail.
- Ability to work onsite in our Chicago office 5 days a week
Requirements
- High school diploma or equivalent
- Bachelor's Degree preferred
- 3+ years relevant work/training experience
- Ability to design and implement training, and to measure and report on training effectiveness and outcomes
- Excellent verbal and written communication and interpersonal skills
- Ability to delegate tasks to others
- Thrives in a fast-paced environment
- Ability to navigate change
- Ability to work with others to plan and carry out training programs
- Self-driven and works well in a cross-functional team with minimal direction
- Impeccable attention to detail
- Ability to work onsite in our Chicago office 5 days a week
Benefits
- Incentive Compensation
- Restricted Stock Units
- Medical Benefits
Company overview
Tempus AI, Inc. (NASDAQ: TEM) is a pioneering healthcare technology company founded in 2015 by Eric Lefkofsky in Chicago, Illinois. The company was established after Lefkofsky's wife was diagnosed with breast cancer, driving his mission to revolutionize cancer care through technology and artificial intelligence. Tempus specializes in applying AI to advance precision medicine by collecting and analyzing vast amounts of molecular, clinical, and genomic data. The company operates across multiple therapeutic areas including oncology, cardiology, radiology, neurology, psychiatry, and dermatology. Tempus provides comprehensive diagnostic services including next-generation sequencing (NGS), PCR profiling, and molecular pathology testing. Its AI-powered platform enables physicians to make real-time, data-driven decisions for personalized patient care and targeted therapies. The company went public in June 2024 and has expanded globally with operations in multiple countries. Tempus continues to innovate at the intersection of healthcare and artificial intelligence, aiming to ensure patients receive the right treatments at the right time for improved health outcomes.