Pre-Sales Application Engineer - GCMS
Agilent Technologies
Summary
An Agilent Pre-Sales Application Scientist delivers technical expertise for solution implementation to customers based on Agilent products and services. They are focused on different phases of the sales process, including requirements analysis, feature-by-feature demonstrations, benchmarks, positioning, and implementation. In summary, this team member understands customers' problems, recommends solutions to meet their needs, and ensures customer satisfaction!
Job description
Territory
- The ideal candidate for this position must reside within a 60-mile radius of our Center of Excellence locations in Little Falls, Delaware, or Wood Dale, Illinois.
- The position requires the ability to work on-site and travel to support customers throughout North America.
- No relocation is being offered at this time.
Responsibilities
- Will be the technical subject matter expert for Agilent's GCMS (Gas Chromatography Mass Spectrometry) systems, including Single Quad, Triple Quad, and Q-ToF Systems.
- Analyzes customer requirements and recommends an appropriate solution. Is responsible for customer-facing demonstrations.
- Acts as the customer voice to influence future product design.
- Assists the field organization to meet or exceed sales quota through the provision of technical expertise.
- Contributes to sales account planning. Participates actively in sales from deal qualification through closure and owns the technical closure of the deal.
- Develops and delivers technical promotional presentations at conferences, workshops, and customer events.
- Is knowledgeable of competition and able to identify lockout specifications (identify Agilent's competitive advantage over the competition).
- May deliver customer training classes and provide insights on our applications.
- Works on system/application workflow assignments with broadly defined objectives and solves non-routine issues, challenges, and problems within the field of specialization.
Qualifications
- A Bachelor's, Master's, or other University degree in Analytical Chemistry or other related field is highly preferred; we may consider applicants with an equivalent combination of training, education, and relevant work experience.
- Candidates with relevant research and a Ph.D. are a plus!
- 2+ years of experience with a broad range of GCMS instrumentation and applications is required.
- Experience with MassHunter is highly desired.
- Experience in triple quadrupole techniques is highly desired.
- Previous industry or research experience in the following areas: Environmental, Food, Forensic Toxicology, or Life Science Research is desired.
- Excellent verbal, written, and presentation skills in addition to strong project management and time-management skills.
- Ability to work well with all levels of staff, internal and external customers, and partners.
- This is a hybrid work schedule with up to 60% business travel across the United States and Canada, including overnight, depending on your location.
- Must have a valid driver's license.
- This position qualifies for the Agilent Vehicle Program. If a company car is not provided, the candidate must have reliable transportation.
Requirements
- Bachelor's, Master's, or other University degree in Analytical Chemistry or related field highly preferred
- Ph.D. with relevant research is a plus
- 2+ years of experience with a broad range of GCMS instrumentation and applications
- Experience with MassHunter highly desired
- Experience in triple quadrupole techniques highly desired
- Previous industry or research experience in Environmental, Food, Forensic Toxicology, or Life Science Research desired
- Excellent verbal, written, and presentation skills
- Strong project management and time-management skills
- Ability to work well with all levels of staff, internal and external customers, and partners
- Must have a valid driver's license
Benefits
- Bonus
- Stock options
- Company car
- Vehicle reimbursement
Company overview
Agilent Technologies is a global leader in life sciences, diagnostics, and applied markets, delivering innovative solutions that advance scientific discovery and improve quality of life. Founded in 1999 as a spin-off from Hewlett-Packard, the company has grown into a major player in analytical instrumentation and laboratory services. With approximately 18,000 employees worldwide and annual revenues exceeding $6.5 billion, Agilent provides a comprehensive portfolio of instruments, software, services, and consumables that serve laboratories across pharmaceutical, biotechnology, clinical diagnostics, environmental, food safety, and academic research sectors. The company's product offerings span chromatography systems, mass spectrometry, spectroscopy, cell analysis platforms, molecular diagnostics, and laboratory informatics solutions. Agilent's expertise extends beyond hardware to include comprehensive laboratory management services through its CrossLab division, which helps customers optimize laboratory operations, ensure regulatory compliance, and maximize research productivity. The company's commitment to innovation and customer support has made it a trusted partner for scientists and researchers worldwide who rely on Agilent's technologies to address complex analytical challenges and drive scientific breakthroughs.