Prin. Clinical Specialist - Superficial Venous Interventions (SVI) - Miami / Boca Raton / Ft. Lauderdale
Medtronic
Summary
Provide detailed technical support for Superficial Venous Interventions (SVI) products and procedures to a wide range of clinical base including physicians, nurses and technicians. Support sales representatives with customer product training and coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products.
Job description
Position Responsibilities
- Product training for all potential audiences involved in the use and sales of the Closure System and VenaSeal including General & Vascular Surgeons, Cardiovascular Surgeons, Interventional Radiologists and other physicians treating venous disease.
- Provide training on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal, supporting supplies and materials required for our procedures and products, including ultrasound in-services, product in-services, mock cases, case coverage, and participation in field employee training.
- Provide case support as needed to drive business.
- Train and educate customers on our products and associated procedures.
- Work with physicians and lab/office staff in case selection process.
- Resolve site customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management.
- Support territory sales strategy through partnership with sales, in-servicing and market development activities, inventory support, PO collection and technical case support.
- Demonstrate flexibility in supporting technical case coverage.
- Provide education and support to CVG sales and clinical counterparts on peripheral products and partner within the team and CVG to share and leverage best practices.
- Participate in company sponsored training/educational offerings.
- Build and maintain technical knowledge and skill set.
- Provide regular feedback to Research and Development staff regarding product performance issues and possible product improvements.
- Work closely with Sales team to develop site specific sales strategies to assist in selling Venous Vascular products in the United States to established accounts.
- Assist in the development of new tools and tactics to increase the effectiveness of sales strategies.
- Call points will include the hospital, surgery center and physician office as necessary.
- Keep manager informed of changes in work schedule and/or workload.
- Adhere to financial, regulatory, quality compliance standards and requirements.
Must Have - Basic Qualifications
In order to be considered for this position, the following basic qualifications must be evident on your resume: High School Degree and 9+ years OR Associate degree and 5+ years OR Bachelor's degree and 3+ years.
Nice to Have
- Ultrasound and/or Venous experience.
- Thorough working knowledge of medical terminology, medical procedures and the medical device industry.
- Excellent customer service skills.
- Excellent interpersonal, written and verbal communication skills.
- Computer PC literate; expertise with Microsoft Outlook, Excel, Word and PowerPoint.
- Effectively build and maintain positive relationships with peers and colleagues across organizational levels.
- Strong project management skills and experience coordinating programs.
- Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.
- Strong work ethic in accomplishing objectives of the position.
- Registered Vascular Technologist (RVT) Certification or Registered Vascular Specialist (RVS) Certification is helpful, but not mandatory.
Physical Job Requirements
- Regularly required to be independently mobile.
- Required to interact with a computer and communicate with peers and co-workers.
- Able to lift 20 pounds.
- Extended periods of time doing computer-based work.
- Hearing, sight and speaking ability.
- Ability to use computers and CT reconstruction programming.
- Ability to travel extensively by car and plane.
- Must have valid driver's license for state of residency and active vehicle insurance policy.
- Wear lead apron for long periods of time (2-3hrs on average).
- Ability to operate a moving vehicle.
- Ability to work in Cath Labs or ORs with radiation exposure.
- Ability to travel by car or plane with overnight stay up to 50-75% of the time (geography variability).
- Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm work schedule.
- Driving record will be reviewed and considered as part of your application.
Environmental Exposures
- Infectious disease; radiation; blood borne pathogens.
- Must be able to wear all required personal protective equipment (PPE).
- Ability to work in hospitals, surgical centers and physician offices.
Requirements
- High School Degree and 9+ years OR Associate degree and 5+ years OR Bachelor's degree and 3+ years
- Thorough working knowledge of medical terminology, medical procedures and the medical device industry
- Excellent customer service skills
- Excellent interpersonal, written and verbal communication skills
- Computer PC literate; expertise with Microsoft Outlook, Excel, Word and PowerPoint
- Effectively build and maintain positive relationships with peers and colleagues across organizational levels
- Strong project management skills and experience coordinating programs
- Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
- Strong work ethic in accomplishing objectives of the position
- Must have a valid driver's license and active vehicle insurance policy
- Ability to travel by car or plane with overnight stay up to 50-75% of the time
- Ability to work in Cath Labs or ORs with radiation exposure
- Able to lift 20 pounds
- Wear lead apron for long periods of time (2-3hrs on average)
Benefits
- Health, Dental & Vision Insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life Insurance
- Long-term Disability Leave
- Dependent Daycare Spending Account
- Tuition Assistance/Reimbursement
- 401(k) Matching
- Short-term Disability
- Paid Time Off
- Paid Holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Sales Incentive Plan
Company overview
Medtronic is a global healthcare technology leader and one of the world's largest medical device companies, founded in 1949 in Minneapolis, Minnesota. The company operates in over 150 countries and employs more than 90,000 people worldwide. Medtronic's mission is to alleviate pain, restore health, and extend life through innovative medical technologies. The company develops and manufactures devices and therapies to treat more than 70 health conditions, including cardiac devices, cranial and spine robotics, insulin pumps, surgical tools, patient monitoring systems, and more. With a rich history that began with the invention of the battery-powered pacemaker, Medtronic has grown into a diversified healthcare technology company with four main business units: Minimally Invasive Therapies Group, Diabetes Group, Restorative Therapies Group, and Cardiac and Vascular Group. The company's therapies help approximately 72 million people annually and represent a significant force in advancing medical technology to address some of humanity's most challenging health problems.