Principal IT Analyst - Veeva RIM + Lorenz docuBridge
Biogen
Summary
As a Principal IT Analyst, you will play a critical role in designing, building, implementing, and maintaining Veeva Vault RIM and Lorenz docuBridge. Acting as the IT Techno-Functional Analyst, you will collaborate closely with cross-functional teams to deliver an initial implementation for the Veeva Vault RIM registrations module and then continue to support upgrades, enhancements, new modules, and other initiatives aligned with strategic business roadmaps.
Job description
What You'll Do
- Work as a techno-functional analyst to support the implementation of the Veeva RIM registrations module, including supporting data migration from an existing legacy application.
- Plan and implement complex enhancements and incremental updates to Veeva Vault RIM application including adding additional modules to the existing vault implementation.
- Implement upgrades, enhancements and incremental updates to Lorenz docuBridge application.
- Collaborate with cross-functional business and IT teams to avoid misunderstanding between requirements and developers work.
- Work with the IT System Owner (ITSO) to implement a strategic application roadmap that supports business and functional objectives.
- Capture business requirements and translate them into Veeva RIM or Lorenz docuBridge functional & solution specifications, providing impact analysis on current configurations and dependencies.
- Develop and facilitate strategies for system, data and application integration.
- Provide oversight and mentor development teams.
- Work with and manage team of internal and external 3rd party technical resources performing analysis, design, configuration, development, testing, and deployment activities.
- Conduct in-depth research on emerging technologies, including AI, to support systems development initiatives.
- Provide expert guidance to IT and Business management regarding technology trends and best practices.
- Test new applications, major/minor releases, and recommend feature enhancements for system optimization.
- Develop, roll out, and support business and application services to meet evolving user needs.
- Support M&A and Divestiture activities by extracting or importing data into target systems as needed.
Required Skills
- 5+ years of IT experience, including 2 years in Veeva RIM administration and service delivery and 2 years supporting publishing applications (Lorenz docuBridge preferred).
- An undergraduate degree in Computer Science or equivalent education and experience.
- Expert technical knowledge of RIM platforms, with relevant certifications.
- Proven expertise in data analytics, reporting, and dashboarding tools such as advanced Microsoft Excel, PowerBI, Tableau, or other business intelligence platforms.
- Knowledge of industry best practices in RIM including publishing.
- Experience in user and application support.
- Familiarity with incident and change management processes.
- Understanding of SAFe Agile framework.
- Strong communication skills to work both with business leaders and IT teams.
Preferred Skills
- Experience in SLA management.
- Understanding of middleware, SFTP, Single Sign-On, and enterprise architecture concepts.
Requirements
- 5+ years of IT experience
- 2 years in Veeva RIM administration and service delivery
- 2 years supporting publishing applications (Lorenz docuBridge preferred)
- Undergraduate degree in Computer Science or equivalent education and experience
- Expert technical knowledge of RIM platforms, with relevant certifications
- Proven expertise in data analytics, reporting, and dashboarding tools such as advanced Microsoft Excel, PowerBI, Tableau, or other business intelligence platforms
- Knowledge of industry best practices in RIM including publishing
- Experience in user and application support
- Familiarity with incident and change management processes
- Understanding of SAFe Agile framework
- Strong communication skills to work both with business leaders and IT teams
- Experience in SLA management
- Understanding of middleware, SFTP, Single Sign-On, and enterprise architecture concepts
Benefits
- Medical, Dental & Vision
- Life Insurance
- Fitness & Wellness Programs
- Short- & Long-Term Disability
- Paid Vacation
- Paid Holidays
- Sick Time
- Paid Maternity & Parental Leave
- 401(k) Matching
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Employee Resource Groups
Company overview
Founded in 1978, Biogen is a leading global biotechnology company headquartered in Cambridge, Massachusetts, specializing in the development and commercialization of innovative therapies for serious neurological and neurodegenerative diseases. As one of the oldest independent biotechnology companies in the United States, Biogen has established itself as a pioneer in neuroscience, focusing on difficult-to-treat conditions where few or no treatment options exist. The company's portfolio includes groundbreaking treatments for multiple sclerosis, spinal muscular atrophy, Alzheimer's disease, ALS, and Friedreich's ataxia. With approximately 7,000 employees worldwide, Biogen operates through a global network that includes research and development hubs in Cambridge, Research Triangle Park in North Carolina, and South San Francisco, along with world-class manufacturing facilities in the United States and Switzerland. The company's commitment to scientific innovation is demonstrated by its Nobel Prize-winning founders and its receipt of the U.S. National Medal of Technology and Innovation. Biogen's patient-centric approach drives its mission to deliver transformative medicines that improve lives while creating sustainable value for shareholders and communities.