Principal Physical Security Systems Operations Specialist
Regeneron Pharmaceuticals
Summary
This role supports the operational reliability, maintenance, and lifecycle management of enterprise physical security systems. The successful candidate will combine strong physical security systems knowledge with operations leadership, maintenance governance, vendor management, process development, and cross-functional coordination to develop a reliable and scalable support model. This is not primarily a hands-on technician position. The role will coordinate and oversee employees, contractors, vendors, and service providers responsible for maintaining critical physical security infrastructure, while establishing consistent operating practices and ensuring work is effectively planned, documented, measured, and completed.
Job description
Systems operations and reliability
Lead and coordinate preventive and corrective maintenance activities for enterprise physical security systems. Monitor system health, recurring failures, maintenance backlog, and service performance to improve reliability and operational readiness.
Standard work and governance
Develop and maintain standard work, procedures, maintenance strategies, escalation processes, and performance measures that establish consistent and sustainable operating practices across the enterprise.
Leadership and resource coordination
Lead and influence internal staff, contractors, vendors, consultants, and service providers responsible for physical security systems support. Coordinate priorities, resources, schedules, and expectations across direct and indirect teams.
Vendor management
Oversee third-party service providers through scope development, scheduling, execution, documentation, and performance management. Establish clear service expectations and ensure maintenance activities meet operational and documentation requirements.
Maintenance and asset management
Establish governance for enterprise systems of record used to plan, schedule, track, and document preventive and corrective maintenance. Ensure asset history, completed work, identified deficiencies, corrective actions, and outstanding maintenance requirements are appropriately recorded and handled.
Cross-functional coordination
Partner with Security, Facilities Maintenance, Facilities Engineering, IT, OT, Operations, and other stakeholders to coordinate maintenance activities, resolve infrastructure dependencies, establish ownership and escalation pathways, and develop sustainable O&M support models.
Operational integration
Coordinate the transition of approved physical security technologies into ongoing operations by establishing maintenance plans, procedures, documentation, training requirements, administrative practices, vendor support, and other requirements necessary for sustainable lifecycle support.
Continuous improvement
Analyze maintenance performance, recurring failures, service-provider performance, and operational trends to identify root causes, reduce system downtime, improve maintenance effectiveness, and strengthen long-term system reliability.
Requirements
- Bachelor's degree in Security Management, Engineering, Facilities Management, Operations Management, Information Technology, or a related field, or equivalent combination of education and experience
- 8+ years (Principal level) or 10+ years (Staff level) of relevant experience managing enterprise physical security systems, critical infrastructure, or similar technical operations
- Demonstrated experience leading and supervising direct and indirect staff, including employees, contractors, vendors, consultants, or service providers
- Experience developing and managing preventive and corrective maintenance programs, standard work, operating procedures, escalation processes, and performance measures for critical systems
- Strong experience with Software House access control systems, including P2000 and C*CURE 9000, as well as enterprise Video Management Systems (VMS) and their supporting infrastructure
- Experience supporting hardware- and software-based interlock systems, manway turnstiles, and other high-security access-control mechanisms
- Demonstrated experience using CMMS/EAM or comparable enterprise systems of record to schedule, track, govern, and document maintenance activities
- Strong vendor-management experience, including scope development, service expectations, performance management, work coordination, and maintenance documentation
- Demonstrated ability to coordinate across Security, Facilities, Engineering, IT, OT, Operations, and other technical organizations to resolve complex operational issues and establish sustainable support practices
- Excellent written and verbal communication, organizational, problem-solving, and prioritization skills
- Experience with Blue Mountain Regulatory Asset Manager or a comparable platform is preferred
- Experience supporting physical security systems in pharmaceutical, biotechnology, manufacturing, regulated, or other critical operating environments is preferred
- Preferred: ASIS Physical Security Professional (PSP), Certified Protection Professional (CPP), PMP or comparable project-management credentials, and manufacturer or integrator training associated with Software House P2000, C*CURE 9000, or enterprise video management platforms
- Ability to wear full cleanroom attire and remove jewelry, makeup, and nail adornments when wearing cleanroom attire
Benefits
- Annual bonuses
- Equity awards
- Pension or retirement benefits
- 401(k) company match
- Health and wellness programs
- Fitness centers
- Medical, Dental & Vision
- Life and disability insurance
- Paid time off
- Family support benefits
Company overview
Regeneron Pharmaceuticals is a leading American biotechnology company founded in 1988 and headquartered in Tarrytown, New York. The company specializes in inventing, developing, and commercializing life-transforming medicines for people with serious diseases. Regeneron is renowned for its innovative antibody technologies and has developed several groundbreaking therapies, including EYLEA® for retinal diseases, DUPIXENT® for inflammatory conditions, and the COVID-19 antibody cocktail REGEN-COV®. The company operates with a strong focus on research and development across multiple therapeutic areas including ophthalmology, oncology, cardiovascular diseases, and rare genetic disorders. Regeneron's proprietary VelocImmune® technology platform enables the rapid generation of fully human monoclonal antibodies. With over 15,000 employees globally and annual revenues exceeding $14 billion, Regeneron has established itself as a major force in the biotechnology industry, consistently ranking among the top-performing pharmaceutical companies and maintaining a robust pipeline of investigational therapies.