Procurement & Contract systems Lead

Key Responsibilities

• Own the Coupa and Omnea roadmap, configuration, enhancement backlog, and service delivery; prioritize investments with business partners based on value, risk, and global operating needs.
• Administer and optimize Coupa supplier onboarding, catalogs and punchouts, requisitions, purchase orders (POs), receiving, approval hierarchies, invoicing, and procurement controls.
• Partner with AP to improve PO and non-PO invoicing, two- and three-way matching, tolerances, exception resolution, credit notes, duplicate-invoice controls, and invoice approvals; support enterprise resource planning (ERP) posting, reconciliation, and payment-status visibility.
• Design Omnea intake forms, questionnaires, conditional routing, approvals, notifications, and cross-functional reviews involving Procurement, Legal, Finance, Security, Privacy, and supplier risk.
• Lead Coupa deployment and ongoing support for Europe and JPAC.
• Translate local entity, currency, language, tax, invoice, and approval needs into configuration and integrations, including e-invoicing where applicable, in partnership with regional Finance, Tax, AP, and Compliance.
• Establish reusable country-onboarding standards, regional support coverage, and training; coordinate testing and releases across time zones.
• Own functional integration design across Omnea, Coupa, ERP, identity, supplier-risk, and contracting platforms.
• Define data mappings, system-of-record ownership, status synchronization, error handling, monitoring, and reconciliation with integration engineers.
• Identify and deliver automation using Workato or similar integration platforms, including workflow orchestration, exception routing, and reconciliation; apply reusable patterns, controlled testing, and production monitoring.
• Leverage artificial intelligence (AI) to simplify procurement and AP processes, reduce manual effort, and improve the user experience while maintaining appropriate data privacy, controls, and human oversight.
• Build and maintain Coupa reports, dashboards, and scheduled reporting for spend, open POs, commitments, invoice aging and exceptions, approval cycle times, supplier activity, and adoption; validate results with Procurement and Finance.
• Partner with data engineering and analytics teams to deliver procurement and AP data to a data lake or lakehouse such as Databricks.
• Define datasets, business rules, refresh needs, access controls, and reconciliation requirements for trusted enterprise reporting.
• Maintain Sarbanes-Oxley (SOX) and information technology general controls (ITGC), role-based access, segregation of duties, access reviews, audit trails, change approvals, testing evidence, and deployment procedures.
• Lead requirements, solution design, system and user acceptance testing, training, deployment, and post-launch support; manage incidents, root-cause analysis, releases, vendor escalations, and support documentation.
• Manage software vendors and implementation partners, including statements of work, budgets, licenses, timelines, and service levels.
• Track improvements in cycle time, invoice exceptions, data quality, user adoption, and integration reliability.

Required Skills, Experience and Education

• Bachelor’s degree or equivalent experience in Information Systems, Business, Finance, Supply Chain, or a related field.
• 9+ years of experience supporting enterprise business applications, with demonstrated ownership of procurement or finance systems and leadership of cross-functional implementations and enhancements.
• Strong hands-on Coupa administration and configuration experience across purchasing, invoicing, supplier management, approvals, security, and reporting.
• Strong understanding of procure-to-pay and AP processes, including receiving, invoice matching, exception management, accounting distributions, ERP integration, reconciliation, and payment-status flows.
• Demonstrated ability to develop and troubleshoot Coupa reports and dashboards, understand underlying data relationships, and reconcile outputs to source transactions and ERP records.
• Experience with Omnea or a comparable intake and orchestration platform, including forms, conditional routing, approvals, and cross-functional workflows.
• Experience supporting global, multi-entity applications and knowledge of procurement and AP localization needs relevant to Europe and JPAC, including currencies, indirect taxes, invoice requirements, and regional approvals.
• Working knowledge of application programming interfaces (APIs), software-as-a-service (SaaS) integrations, middleware, identity management, and master data, with demonstrated aptitude for building or extending automation using Workato or a similar platform.
• Working knowledge of data lake or lakehouse concepts and platforms such as Databricks, including ingestion, data quality, access controls, and analytics; ability to define business data requirements and collaborate with data engineers.
• Experience with data migration, production support, release management, SOX and ITGC controls, segregation of duties, and security and privacy requirements.
• Strong analytical, stakeholder-communication, documentation, project-management, and vendor-management skills; ability to balance operational support with strategic delivery.

Preferred Skills

• Direct experience deploying or supporting Coupa in the United States, Europe, and Japan or other Asia Pacific markets, including value-added tax (VAT), Japanese consumption tax, e-invoicing, and local supplier requirements.
• Hands-on Omnea configuration and Coupa integration with NetSuite or another enterprise ERP.
• Working knowledge of NetSuite configuration and system administration to provide backup support to the ERP team, including routine configuration, user and role administration, troubleshooting, and procure-to-pay integration support.
• Familiarity with Ironclad or another contract lifecycle management platform, particularly intake integration and approval routing.
• Experience in biotechnology, pharmaceuticals, life sciences, or another regulated and rapidly scaling industry; relevant Coupa or integration-platform certifications.