Procurement Operations Specialist
OpenAI
Summary
We're looking for a Procurement Operations Specialist to support subcontracting and intercompany purchasing and payment coordination for a growing deployment business. You will keep agreements, staffing changes and purchase order (PO) funding aligned, and own the research, supplier communication and follow-through needed to resolve issues. Accounts Payable (AP) handles invoice processing and payments; Accounting owns accounting decisions.
Job description
About the Role
We're looking for a Procurement Operations Specialist to support subcontracting and intercompany purchasing and payment coordination for a growing deployment business. You will keep agreements, staffing changes and purchase order (PO) funding aligned, and own the research, supplier communication and follow-through needed to resolve issues. Accounts Payable (AP) handles invoice processing and payments; Accounting owns accounting decisions.
You will also manage subcontracting workflows in our deployment operations platform and use OpenAI technology to automate repeatable steps. This combines hands-on operations with building and testing practical AI workflows that improve speed, accuracy and service as the business grows.
In this role, you will:
- Coordinate subcontracting and purchasing from intake through completion: prepare agreement and amendment inputs, track reviews and signatures, and execute approved PO requests and changes.
- Translate staffing, scope, term and engagement-value changes into coordinated updates to agreements, PO funding and billing schedules. Keep the source documents and transaction records connected.
- Lead research and supplier issue remediation across contracts, POs, invoices and payments. Identify the cause, secure corrections, keep suppliers informed and give AP complete supporting evidence. Follow each issue through resolution.
- Serve as the primary contact for intercompany invoice and payment status. Follow up with approvers, investigate stalled handoffs, and coordinate procurement and ERP system issues with AP, Accounting and Finance Systems through resolution. Keep stakeholders informed of progress and next steps.
- Own subcontracting workflow requirements for the deployment operations platform. Build practical AI support for intake, extracting terms, preparing drafts, comparing records and researching exceptions. Test outputs against current sources and validate calculations.
- Partner with Procurement Enablement and Finance Systems to improve workflows and integrations. Measure cycle time, rework, issue aging and time saved, then use the results to prioritize improvements.
You might thrive in this role if you:
- Bring hands-on experience in procurement, procure-to-pay, finance operations or a related field, with a record of independently following work through to completion.
- Understand how agreements, approvals, PO funding, invoices and payments connect. You can investigate discrepancies, explain findings to suppliers and coordinate a supported resolution with AP and Accounting.
- Bring practical AI fluency and experience improving workflows with automation. You can show what you built, how you validated results and what improved.
- Work confidently with spreadsheets and procurement or ERP systems, investigate transaction and workflow issues, and coordinate fixes with system owners.
- Build trust through responsive service, careful listening and proactive communication with employees, suppliers and stakeholders. Exercise sound judgment with incomplete information and urgent requests, and follow through to resolution.
Requirements
- Hands-on experience in procurement, procure-to-pay, finance operations or a related field
- Record of independently following work through to completion
- Understanding of how agreements, approvals, PO funding, invoices and payments connect
- Ability to investigate discrepancies and coordinate resolution with AP and Accounting
- Practical AI fluency and experience improving workflows with automation
- Proficiency with spreadsheets and procurement or ERP systems
- Strong communication and stakeholder management skills
- Sound judgment with incomplete information and urgent requests
Benefits
- Medical, Dental & Vision
- Health Savings Accounts
- Health FSA
- Dependent Care FSA
- Commuter Expenses
- 401(k) Retirement Plan
- Paid Parental Leave
- Paid Medical Leave
- Paid Caregiver Leave
- Paid Time Off
- Paid Company Holidays
- Paid Sick Time
- Mental Health Support
- Life Insurance
- Disability Coverage
- Learning & Development Stipend
- Daily Meals
- Meal Delivery Credits
- Relocation Support
- Charitable Donation Matching
- Wellness Stipends
- Equity
Company overview
OpenAI is an artificial intelligence research laboratory and company based in San Francisco, California. Founded in 2015 by Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, Wojciech Zaremba, and John Schulman, OpenAI initially operated as a non-profit research organization before transitioning to a capped-profit model. The company's mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. OpenAI has developed groundbreaking AI technologies including GPT (Generative Pre-trained Transformer) models, DALL-E for image generation, and Codex for programming assistance. Their most notable product, ChatGPT, has revolutionized human-AI interaction and brought large language models to mainstream audiences. OpenAI conducts cutting-edge research in machine learning, natural language processing, computer vision, and reinforcement learning, while also developing practical AI applications that are transforming industries worldwide.