Product Manager - Custom Cell Culture
Thermo Fisher
Summary
As a Product Manager focused on Operational Excellence, you'll turn customer and operational challenges into measurable commercial improvements. You'll own COF-led PPI initiatives and site execution, improve inquiry-to-quote processes and Salesforce (SFDC) stage gates, and coordinate service, supply chain and site quality teams.
Job description
Description
As a Product Manager focused on Operational Excellence, you'll turn customer and operational challenges into measurable commercial improvements. You'll own COF-led PPI initiatives and site execution, improve inquiry-to-quote processes and Salesforce (SFDC) stage gates, and coordinate service, supply chain and site quality teams.
Working across a global, matrixed organization, you'll connect customer friction to practical operational action. You'll use data to track progress, remove barriers and deliver outcomes that improve the customer experience and business performance.
Location: On-site in Grand Island, NY. Relocation assistance is NOT provided.
- Must be legally authorized to work in the United States without sponsorship.
- Must be able to pass a comprehensive background check, which includes a drug screening.
Requirements
- Advanced degree with 6 years of relevant experience, or bachelor's degree with 8 years of relevant experience in product management, operations, marketing or a related commercial field
- Experience leading cross-functional process or operational improvement initiatives
- Ability to identify customer friction and translate it into clear, measurable actions
- Strong collaboration and influencing skills across service, supply chain, quality, sales and other teams
- Analytical skills and experience using data to measure performance and guide decisions
- Strong communication and project coordination skills
- Familiarity with Salesforce and inquiry-to-quote processes preferred
- Bioproduction and/or Life Science experience preferred
- Up to 20% travel, including international travel, may be required
Requirements
- Advanced degree with 6 years of relevant experience, or bachelor's degree with 8 years of relevant experience in product management, operations, marketing or a related commercial field
- Experience leading cross-functional process or operational improvement initiatives
- Ability to identify customer friction and translate it into clear, measurable actions
- Strong collaboration and influencing skills across service, supply chain, quality, sales and other teams
- Analytical skills and experience using data to measure performance and guide decisions
- Strong communication and project coordination skills
- Familiarity with Salesforce and inquiry-to-quote processes preferred
- Bioproduction and/or Life Science experience preferred
- Up to 20% travel, including international travel, may be required
- Must be legally authorized to work in the United States without sponsorship
- Must be able to pass a comprehensive background check, which includes a drug screening
Benefits
- Medical, Dental & Vision
- Health Incentive Programs
- Employee Assistance Program
- Family Support Programs
- Commuter Benefits
- Tuition Reimbursement
- Paid Time Off
- Paid Holidays
- Paid Parental Leave
- Accident Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Annual Incentive Bonus
Company overview
Thermo Fisher Scientific is a global leader in serving science, with annual revenue of approximately $40 billion. The company provides a comprehensive portfolio of analytical instruments, equipment, reagents and consumables, software, and services for research, analysis, discovery, and diagnostics. Their mission is to enable customers to make the world healthier, cleaner, and safer by accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies, and increasing laboratory productivity. Thermo Fisher serves pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions, and government agencies worldwide. The company operates through four business segments: Life Sciences Solutions, Analytical Instruments, Specialty Diagnostics, and Laboratory Products and Services.