Product Manager, Synergy Integration

Essential Duties and Responsibilities

• Define, maintain, and drive execution of the product strategy and roadmap for Arthrex video and data integration solutions, aligning product investments with customer needs, market opportunities, and corporate objectives.
• Prioritize product roadmap of features and enhancements based on customer value, business impact, technical feasibility, and strategic alignment.
• Oversee all phases of the product lifecycle through discovery, evaluation, testing, development, commercial release, maintenance, and obsolescence.
• Identify and evaluate emerging video and data integration technologies for product commercialization.
• Collaborate with engineering personnel to define product requirements, user stories, workflows, and acceptance criteria for new and existing products.
• Collaborate with a wide variety of functional areas such as sales, engineering, marketing, manufacturing, and operations to develop and communicate product definitions responsive to customer needs and market opportunities.
• Provide subject matter expertise for assigned product areas and support internal product education, field training, and customer-facing enablement activities.
• Prepare and deliver product, market, and business performance updates to cross-functional stakeholders and Senior Management.
• Conduct marketing analysis of competitive products and industry trends.
• Develop and publish competitive analysis marketing materials comparing Arthrex products with its key competitors.
• Coordinate and develop marketing, sales, engineering, and financial plans for assigned product lines.
• Provide financial and technical justifications for product selection and definition.
• Establish and maintain relationships with strategic technology partners.
• Identify partnering opportunities for complementary third-party products to broaden company's product line.
• Attend industry trade shows, customer demonstrations, and sales training events.
• Coordinate product introduction and market exploitation with marketing and sales organizations to ensure maximum penetration of market segment.
• Provide continuing product surveillance and management of established products.
• Determine new product inventory requirements and sales forecasts.
• Oversee initial release of products to customer installations to identify and track issues, gather customer feedback, and ensure product adoption into clinical workflows.
• Provide technical assistance with complex customer issues as well as consulting services to streamline customer internal management processes.
• Collaborate with project managers and functional leaders to define product scope, priorities, milestones, and resource requirements.
• Review and analyze status reports prepared by the project team personnel and adjust schedules and/or plans as required.
• Monitor financial performance of assigned products to identify shortcomings and opportunities.
• Prepare technical and financial reviews of assigned products and present them to Senior Managers, business unit management, and project team personnel.
• Provide cross-functional leadership and alignment among engineering, procurement, marketing, regulatory, compliance, quality, cybersecurity, and operations teams to support successful product delivery.
• Coordinate the preparation of product documentation, product training sessions, quality analyses, product tests and reports, and regulatory reviews required for product releases.
• Collaborate with Marketing personnel on product marketing materials, promotional opportunities, demonstration equipment, and trade show support.
• Obtain and maintain credentialing requirements established by hospitals.
• Required Travel up to 25%

Education and Experience

Bachelor’s degree required; preferably in business, engineering or clinical. Master’s degree preferred. Five or more years’ experience in medical device development and/or product management and/or engineering and/or sales and/or marketing and/or clinical experience required. Understanding of all functions involved in development, production, and marketing of product is preferred.

Knowledge and Skills

Skilled in working with different functions and effectively coordinates their activities to achieve desired results. Active listening skills, including the ability to identify and isolate customers’ needs, concerns, or objections, in addition to excellent written and oral communication skills. Excellent public speaking and presentation skills are required. Experience with the Agile software development process is preferred. Demonstrated expertise with video and data integration systems is preferred. Knowledge of video transport technologies and standards is preferred.