Production Team Lead - Laser

JOB PURPOSE

Supports the Production Supervisor in coordinating daily production activities and ensuring the efficient execution of manufacturing operations. Provides day-to-day work directions, training, and guidance to production personnel. Assists in maintaining compliance with safety, quality, and productivity standards while supporting employee development and operational objectives. Serves as a backup to the Production Supervisor to help maintain production continuity, product quality, and operational efficiency.

PRINCIPAL ACCOUNTABILITIES

• Independently assign work, allocate staffing resources, and monitor progress against production schedules and operational targets.
• Provide day-to-day work direction, training, coaching, and performance feedback to production employees.
• Troubleshoot employee, equipment, material, and process issues; coordinate timely resolution or escalation as needed.
• Demonstrate proficiency across all operations within the assigned area and maintain working knowledge of related work centers within the department to support operational coordination, employee coverage, and production continuity.
• Review and validate production reports, quality records, NCMRs, and operational metrics to support quality, delivery, and productivity objectives.
• Coordinate training activities, communicate operational priorities, and support employee development and performance improvement activities in partnership with the Production Supervisor.
• Serve as an operational backup to the Production Supervisor, including review and processing of employee timecards and other delegated administrative responsibilities within authorized limits.
• Ensure adherence to safety, quality, and regulatory requirements within the assigned area and promptly address or escalate compliance concerns.
• Identify and communicate issues that may impact production schedules, quality, costs, customer commitments, or operational performance.
• Support continuous improvement initiatives to improve safety, quality, delivery, productivity, and the department's ability to meet changing business demands.
• Other duties as assigned.

SCOPE

Reports to the Production Supervisor and is responsible for coordinating day-to-day production activities and supporting production personnel. Serves as a resource to employees by providing work direction, training, guidance, and operational support to help achieve safety, quality, delivery, and productivity objectives. Regularly interfaces with Production, Quality, Material Control, Engineering, EHS, Facilities, and Human Resources. The role is generally focused on operational coordination and administrative responsibilities while also performing manufacturing operations and providing production support during staffing constraints, employee coverage needs, or periods of increased demand. Time allocation may vary based on business conditions, staffing levels, production demands, and departmental needs.

QUALIFICATIONS/ KNOWLEDGE/ EXPERIENCE

• High school diploma or equivalent required
• Experience in a manufacturing environment required; medical device industry experience preferred.
• Experience providing work direction, training, or leadership support in a manufacturing environment preferred.
• Proficient in Microsoft Office applications, including Word and Excel.
• Ability to analyze information, solve problems, and draw sound conclusions.
• Ability to interpret technical instructions, manufacturing documentation, specifications, and diagrams.
• Strong verbal and written communication skills with the ability to effectively interact across all levels of the organization.
• Knowledge of quality systems, GMP requirements, EHS requirements, and documentation practices in a manufacturing environment.
• Knowledge of Lean Manufacturing principles and experience with ERP, MRP, or related manufacturing systems preferred.