Professional Education Training Manager, Interventional Spine

About the role

The Professional Education Training Manager supports the development, coordination and implementation of education and training programs for Boston Scientific's products, therapies and services. As part of the Interventional Spine (IVS) team, this role supports the Intracept procedure by educating and training physicians and health care professionals on IVS therapies, supporting clinical studies and product commercialization. This position also plays a key role in educating, training and certifying field personnel through cross-functional collaboration. The manager develops and delivers effective, measurable training programs that meet project timelines, strengthen clinical and commercial competencies, and exceed participant expectations.

Responsibilities

• Assist in developing and coordinating core educational content covering product knowledge, key clinical data and surgical techniques to ensure physicians and medical support staff are knowledgeable about IVS therapies and products.
• Partner with Marketing, Reimbursement and other cross-functional teams to support new product launches and sales tools through comprehensive training materials.
• Coordinate and deliver procedural training to physicians and medical staff to support clinical trial site initiation and qualification for current and future clinical studies.
• Attend clinical procedures and provide technical support to sites requiring supplemental training or education.
• Collaborate with field sales teams to assess educational needs and develop learning programs, training materials and hands-on equipment or models to address unmet customer and employee training needs.
• Develop and coordinate training content covering product knowledge, clinical data, surgical techniques, reimbursement and relevant selling information to ensure sales representatives are knowledgeable about the Intracept Intraosseous Nerve Ablation System and additional IVS products and therapies.
• Partner with Boston Scientific Neuromodulation Sales, Marketing, Reimbursement, Clinical and Regulatory teams to coordinate training events, arrange travel and identify and engage physician faculty.
• Serve as the area Physician Faculty Relations Manager, acting as the primary liaison between the IVS franchise and its physician faculty network to strengthen strategic partnerships that advance education and clinical adoption.
• Build relationships with key physician leaders, identify opportunities for faculty development and engagement, and ensure faculty activities align with organizational priorities.
• Attend relevant industry conferences to maintain clinical and competitive knowledge and ensure training priorities reflect evolving market needs.
• Travel and work alongside field sales representatives in a training capacity, emphasizing the development of core competencies among new hires.
• Mentor field trainers and provide performance evaluations and developmental feedback.
• Collaborate with the IVS Professional Education team to deliver high-quality training programs and support organizational objectives.
• Ensure compliance with Boston Scientific's quality policy and requirements for on-label promotion.

Required qualifications

• Bachelor's degree and a minimum of 3 years' experience in an education or training role within the medical device, pharmaceutical or health care industry, including field trainer experience; or an associate degree and a minimum of 4 years' experience in a related clinical role, such as nursing, surgical technology or radiologic technology.
• Experience supporting minimally invasive spine procedures using fluoroscopy, computed tomography (CT) or magnetic resonance imaging (MRI).
• Minimum of 5 years' experience in medical device or health care.
• Ability to travel up to 75% to support business and training needs.

Preferred qualifications

• Experience supporting fluoroscopy-guided spine procedures.
• Ability to thrive in a fast-paced, evolving environment while collaborating effectively with cross-functional partners.
• Experience delivering cadaveric and simulator-based training.
• Proficiency in Microsoft Word, Excel and PowerPoint.
• Ability to interpret two-dimensional fluoroscopic images and translate them into three-dimensional anatomical spaces.
• Excellent written and verbal communication skills.
• Experience collaborating with cross-functional teams.
• Experience managing customer relationships and budgets.
• Ability to establish strong relationships and communicate effectively with physicians, surgeons and key opinion leaders.