Program Analyst
Research Foundation for Mental Hygiene, Inc.
Summary
The Research Foundation for Mental Hygiene, Inc. is seeking qualified candidates to fill the position of a Program Analyst in the Office of Addiction Services and Supports. Working in the Division of Criminal Justice, the Program Analyst will work to analyze program operations and performance, identify trends and areas for improvement, monitor provider compliance, and assist with initiatives involving OASAS, the New York State Department of Motor Vehicles (DMV), the Governor's Traffic Safety Committee (GTSC), and other governmental and community partners.
Job description
Responsibilities
- Assist with the analysis of Impaired Driving Services (IDS) program data to identify trends, patterns, inconsistencies, data-quality concerns, and emerging issues.
- Identify operational trends, deficiencies, risks, and opportunities for program improvement.
- Develop recommendations to improve the effectiveness, efficiency, consistency, and accountability of IDS.
- Assist with the development and implementation of program improvement initiatives and strategic priorities.
- Conduct research, prepare reports and recommendations for management.
- Develop and maintain program performance measures and monitoring tools.
- Coordinate with information technology (IT) staff and program stakeholders regarding system functionality, reporting requirements, data validation, and system enhancements.
- Assist in developing and delivering training for IDS providers, program directors, and other stakeholders.
Minimum Qualifications
6 years of professional experience analyzing complex information and identifying meaningful trends, deficiencies, and opportunities; OR Associate's degree from an accredited college or university in public administration, public policy, business administration or a closely related field AND 4 years of professional experience analyzing complex information and identifying meaningful trends, deficiencies, and opportunities; OR Bachelor's degree from an accredited college or university in public administration, public policy, business administration, or a closely related field AND 2 years of professional experience analyzing complex information and identifying meaningful trends, deficiencies, and opportunities; OR Master's degree from an accredited college or university in public administration, public policy, business administration, or a closely related field AND 1 year of professional experience analyzing complex information and identifying meaningful trends, deficiencies, and opportunities; OR J.D. or Ph.D.
Preferred Qualifications
- Master's degree or higher.
- Experience with analyzing government or human services programs.
- Experience working with program data, databases, spreadsheets, dashboards, or reporting systems.
- Experience interpreting policies, regulations, standards, or statutory requirements.
- Able to conduct program monitoring, quality assurance, compliance reviews, or audits.
- Experience developing policies, procedures, guidance, reports, or recommendations.
- Experience with project management and coordinating multiple stakeholders.
- Experience working with behavioral health, substance use disorder services, criminal justice, traffic safety, impaired driving, or related programs.
Requirements
- 6 years of professional experience analyzing complex information and identifying meaningful trends, deficiencies, and opportunities; OR Associate's degree in public administration, public policy, business administration or closely related field AND 4 years of professional experience; OR Bachelor's degree in public administration, public policy, business administration or closely related field AND 2 years of professional experience; OR Master's degree in public administration, public policy, business administration or closely related field AND 1 year of professional experience; OR J.D. or Ph.D.
- Strong organizational, management, writing, and oral communication skills
- Ability to work cooperatively with diverse stakeholders
- Ability to work independently as well as part of a team
- Ability to adapt to a fast-paced work environment with changing needs and priorities
- Must be currently authorized to work in the United States
Benefits
- Excellent Benefits Package
Company overview
The Research Foundation for Mental Hygiene, Inc. (RFMH) is a private, not-for-profit membership corporation established in 1952 to support and enhance the research and training objectives of the New York State Department of Mental Hygiene and its component agencies. These include the Office of Mental Health (OMH), the Office for People with Developmental Disabilities (OPWDD), and the Office of Alcoholism and Substance Abuse Services (OASAS). Through an agreement with New York State, RFMH serves as the designated organization responsible for administering and directing all sponsored research programs conducted by scientists at Department of Mental Hygiene institutes and facilities. The foundation provides an essential organizational bridge between researchers and funding sources, including federal and state governments, individuals, foundations, and multiple sponsors. RFMH offers administrative flexibility and independence to scientists, enabling them to respond quickly to the specialized demands of sponsored programs while facilitating scientific and technical execution. The organization operates across multiple locations in New York State and manages technology transfer activities, patent policies, and research compliance for mental health and developmental disability research initiatives.