Program Assistant
Children's National Hospital
Summary
Assist staff in the daily execution of program tasks and projects, providing administrative support to Program Manager and Program Coordinator. Responsible for maintaining office files, completing purchase and reimbursement requests, as well as managing financial records. Assist with fundraising by researching funding prospects, drafting communication with prospective donors, and managing logistics for fundraising events. Assist with special projects related to program goals and mission.
Job description
Administrative Support
- Maintain office files.
- Complete purchase and reimbursement requests, as well as manage financial records.
- Ability to produce quality reports under tight deadlines.
Special Projects
- Assist with special projects related to program goals and mission.
- May coordinate volunteer effort.
Data and Research
- Will occasionally be tasked with keeping statistics regarding program.
- Ability to produce quality reports under tight deadlines.
- Maintain research databases in a manner which meets IRB requirements for protection of patient privacy.
Teamwork
- Collaborate with co-workers on day-to-day tasks and responsibilities.
Customer Service
- Provide excellent customer service to clinical team, patient families, referring physicians.
- Help families navigate complex hospital system and helps with coordination of care.
- Act as advocate for patients and families, facilitating service delivery and removing barriers to care.
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Requirements
- High School Diploma or GED (Required)
- 1 year performing administrative tasks (Required)
- Proficient in all Microsoft Office applications, including Outlook, Excel, and Access
- Ability to produce quality reports under tight deadlines
- Ability to maintain composure and professionalism in a busy clinic environment
- Web design and desktop publishing skills a plus
Company overview
Children's National Hospital is a premier pediatric healthcare institution located in Washington, D.C., recognized as one of the top children's hospitals in the United States. Founded in 1870, it serves as the region's primary pediatric academic medical center, providing comprehensive care across all pediatric specialties. The hospital operates a 323-bed facility and offers advanced medical services including neonatal intensive care, pediatric surgery, oncology, cardiology, and neurology. As an academic medical center affiliated with the George Washington University School of Medicine and Health Sciences, Children's National is deeply involved in pediatric research, medical education, and clinical innovation. The institution is particularly renowned for its Sheikh Zayed Institute for Pediatric Surgical Innovation and its leadership in pediatric genomics and precision medicine. Children's National consistently ranks among the top pediatric hospitals nationally, with specialties in cancer, cardiology, neurology, and neonatology receiving particular recognition for excellence in patient care and outcomes.