Program Coordinator

Summary of Job Duties

Reporting to the MHA Program Director, the Program Coordinator for Certificate in Rural Healthcare Management Program supports program and course-related activities and independently advises students, staff, faculty and the general public on program content, policies and procedures. This position provides administrative support to the graduate programs in health administration, particularly the graduate certificate in rural healthcare management. The Program Coordinator uses independent judgement in interpreting and applying rules and policies of the Program(s), the Department of Health Policy and Management, and the College of Public Health. This position coordinates, schedules, and monitors administrative, fiscal, and educational activities to ensure consistency with the programmatic goals and documentation and monitoring compliance with program accreditation.

Responsibilities

• Advises prospective students and applicants on the application process and troubleshoots issues with the application system.
• Extracts applicant data/files and maintains documentation for reporting.
• Monitors applicant profiles, ensuring that applicants meet the minimum GPA and program entrance requirements.
• Coordinates application review, including tracking applications for completeness, preparing applications for reviewers, assigning reviewers, and tabulating scores.
• Coordinates recruitment and logistics across rural Arkansas.
• Coordinates and sends onboarding communications to incoming students.
• Coordinates administrative elements of faculty course preparation and delivery, particularly for adjunct faculty courses, including assurance of textbook adoption, syllabus submission, and documentation for accreditation.
• Provides student support, including information about course schedules, registration, timelines, and resources for payment.
• Coordinates and administers surveys for all students.
• Coordinates exit interviews with graduating students and appropriate faculty.
• Builds and maintains relationships with rural sites and facilitates student recruitment and placement.
• Coordinates tracking and monitoring of grant compliance and evaluation needs.
• Coordinates and administers regular alumni and employer surveys in support of programmatic goals.
• Provides fiscal support (purchasing, travel reimbursement) for faculty and students.
• Coordinates fiscal payments for all grant-related students, supplies, and activities.
• Ensures all related HR and administrative paperwork is prepared, approved, and communicated to the proper authorities.
• Works with College Webmaster to assure timeliness and accuracy of all materials posted to the program website.
• Troubleshoots inquiries from prospective students and current students, faculty, alumni, and community affiliates.
• Coordinates logistics for the Advisory Board meetings.
• Coordinates and schedules monthly faculty meetings.
• Coordinates and communicates with other UAMS departments and community-based partners; assists in the production and dissemination of marketing materials, program newsletters, and the student manual.
• Drafts minutes for faculty meetings and Advisory Board meetings and ensures documentation as required for program accreditation.
• Provides event planning coordination and administrative support for orientation sessions, student association meetings, faculty meetings, recruitment events, and alumni meetings, to include primary administrative responsibility and coordination for any stakeholder meetings.
• Provides administrative support for periodic program reaccreditation and annual reporting.
• Performs other duties as assigned.