Program Manager

Position Summary

The Program Manager leads complex, enterprise-wide programs with a primary focus on cross-company initiatives and international transfer projects across Cretex businesses. This role is responsible for driving program execution from planning through implementation, partnering with operations, engineering, quality, supply chain, and commercial teams to ensure successful outcomes. The Program Manager manages scope, timelines, resources, risks, and stakeholder alignment to deliver programs that support strategic business objectives while meeting commitments for quality, cost, and schedule.

Essential Job Functions

• Effectively oversee customer and manufacturing programs through our project management system; primarily focused on higher complexity, cross-company, and international transfer programs
• Cultivate strong, collaborative partnerships with both internal teams and external customers to meet and exceed program objectives
• Oversee customer projects to ensure all requirements, scope, schedule, budget, and quality expectations are met
• Responsible for successful program transition to manufacturing and monitoring in production to assure sustainable manufacturing output with line of site to cost targets
• Promote teamwork across stakeholders to drive seamless project execution
• Champion customer needs throughout the organization, ensuring timely progress on programs
• Maintain a deep understanding of our manufacturing capabilities and processes relevant to the medical device industry
• Provide strategic input to support functions (e.g., Engineering, Customer Service, Planning) on proposals, contract reviews, and system enhancements
• Collaborate with stakeholder engineering, quality, and operations teams to uphold gross margin targets and deliver cost-effective solutions
• Oversee the successful transition of projects into production
• Accurately assess customer needs and the core markets we serve
• Ensure business systems are effectively implemented, maintained, and operational
• Define goals and performance expectations aligned with Cretex company objectives and manage personnel in accordance with corporate policies
• Maintain professional, timely communication with all departments and customers
• Support adherence to the company's Quality System, ISO standards, and medical device regulations
• Participate in our Operational Excellence Program and promote continuous improvement initiatives
• Complete additional responsibilities as assigned

Minimum Requirements, Education & Experience

• Bachelor's degree or minimum of 8 years of program/project management experience in a related field
• 7 years of experience effectively leading complex cross functional/organizational projects in a Program Management function in a manufacturing, engineering, medical device or industrial environment
• 4 years of experience in a leadership role overseeing a function responsibility and outcome or leading a team of people to deliver necessary outcomes
• Experience in manage projects and/or programs in medical product lifecycle management including planning, execution, risk management, stakeholder communication, and implementation
• Proficiency with project management software (e.g., Excel, Microsoft Project, Visio or equivalent) for managing multiple projects simultaneously and effectively communicating status
• Experience coordinating efforts in a multi-functional environment
• Demonstrated ability to manage competing priorities, influence stakeholders, and drive results without direct authority
• Strong analytical, organizational, communication, and problem-solving skills
• Knowledge of ISO 13485
• Exceptional verbal and written communication abilities
• Strong attention to detail with excellent organizational capabilities
• Ability to thrive in a fast-paced, team-oriented manufacturing environment

Desirable Criteria & Qualifications

• Masters in a engineering, technical field or related field
• Experience leading multi-site, cross-company, or international transfer programs
• 4 years of multi-functional leadership experience with P/L responsibility preferred
• Engagement in continuing education, including participation in industry associations and organizations