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Program Manager I

Spectrum Health & Human Services

West Seneca, NYOnsitePosted 11 days ago$60,000 - $75,900/year
Full TimeSenior LevelHealthcare & NursingHealthcare Provider
Original posting ↗

Summary

Ensures the provision of high quality behavioral treatment services to individuals with substance use disorders, mental health disorders and/or co-occurring disorders including site and community based interventions. Responsible for the quality of assessment, development of appropriate plan to assure individual's safety, development and implementation of an Individualized Action Plan as appropriate of own caseload and assigned supervisees. Provides Assessment, Individual, Group, Family and Crisis Treatment Services as appropriate. Provides clinical oversight to supervisees. Also is responsible for referral to other appropriate services and coordination with other service providers.

Job description

Summary of Position Function

Ensures the provision of high quality behavioral treatment services to individuals with substance use disorders, mental health disorders and/or co-occurring disorders including site and community based interventions. Responsible for the quality of assessment, development of appropriate plan to assure individual's safety, development and implementation of an Individualized Action Plan as appropriate of own caseload and assigned supervisees. Provides Assessment, Individual, Group, Family and Crisis Treatment Services as appropriate. Provides clinical oversight to supervisees. Also is responsible for referral to other appropriate services and coordination with other service providers.

Major Duties and Responsibilities

  • Knowledge and demonstration of agency core values in day to day activities
  • Provides effective clinical supervision utilizing agency standards, protocols, policy and procedures and evidenced based practices
  • Provides effective leadership ensuring that all 9 CCBHC services are considered for each individual receiving services and ensures supervisees also meet this standard
  • Provides referrals for appropriate services based upon individual need including CCBHC Services, Health Homes and or Primary Care Physician and ensures supervisees also meet this standard
  • Meets documentation timeliness standards and supervisees meet same expectation
  • Demonstrates ability to effectively use technology and appropriate use of support
  • Follows Agency policies and procedures
  • Completes yearly update trainings
  • Handles intake calls and performs initial assessments including crisis interventions
  • Develops client individual action plan, objectives and methods consistent with assessment of problem as appropriate
  • Coordinates services with other staff and other agencies
  • Implements established treatment plan and provides assigned professional interventions
  • Contacts collaterals and family members to encourage their participation in client's treatment as well as their own treatment, if needed
  • Serves as resource person/consultant to other service providers in identifying clients for referral and works cooperatively with other providers to assure linkage of clients with appropriate services
  • Prepares reports, maintains clinical files, participates in training and provides statistical materials
  • Assures that advocacy, linking, expediting and related activities are carried out as needed
  • Oversight of quality of clinical services and documentation for supervisees
  • Responsible for clinic productivity performance
  • Responsible for clinic performance on regulatory reviews
  • Performs other duties as assigned

Skills/Competencies

Must possess one of the following: Credentialing as a Certified Alcoholism and Substance Abuse Counselor; Licensure as a Psychologist; Licensure as a Social Worker; Licensure as a Registered Nurse; Certification as a Rehabilitation Counselor; Licensed Mental Health Counselor.

Education Requirements

  • Master's degree preferred
  • Licensure or License eligible

Experience

  • Experience must match regulatory requirements
  • Must possess a valid Driver's License with a satisfactory driving record, and possess a personal vehicle for job requirement

Requirements

  • Must possess one of: CASAC credential, Psychologist licensure, Social Worker licensure, Registered Nurse licensure, Rehabilitation Counselor certification, or Licensed Mental Health Counselor
  • Master's degree preferred
  • Licensure or license eligible
  • Experience must match regulatory requirements
  • Valid Driver's License with satisfactory driving record
  • Personal vehicle for job requirement

Company overview

Spectrum Health & Human Services is a comprehensive mental health care organization dedicated to providing essential behavioral health services to communities in need. As a healthcare provider specializing in mental health care, the organization offers a wide range of services including outpatient counseling, crisis intervention, substance abuse treatment, and community-based support programs. Spectrum Health & Human Services focuses on delivering accessible, high-quality mental health care through evidence-based practices and person-centered approaches. The organization serves diverse populations across multiple locations, addressing various mental health conditions while promoting overall wellness and recovery. With a commitment to reducing stigma and improving mental health outcomes, Spectrum Health & Human Services plays a vital role in the healthcare ecosystem by bridging gaps in mental health service delivery and supporting individuals and families through challenging life circumstances. Their multidisciplinary team of professionals works collaboratively to provide integrated care that addresses both mental health and broader human service needs within the communities they serve.

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