Program Manager - IT Project Management AI
UHS
Summary
The Corporate Information Services Department is seeking a dynamic and talented Program Manager – AI Project Management. The Program Manager – AI Project Management shall provide program and project management services for various projects within the UHS Project Management Office focusing primarily on the AI Program. The Program Manager will provide efficient and effective enterprise-wide coordination, oversight, and performance tracking for the organization's expanding portfolio of AI initiatives across clinical and administrative functions. This individual will establish consistent processes to manage the portfolio from intake and prioritization through implementation, ongoing operations, and benefits realization, ensuring leadership has a clear view of progress, investment, risks, and business value. Along with program management, the candidate will bring their operational knowledge of healthcare delivery to bear as the program and project work is being defined.
Job description
Key Responsibilities
- Portfolio Management & Oversight: Maintain a consolidated inventory of AI initiatives, including proposed, in-flight, and operational solutions. Track milestones, status, dependencies, risks, decisions, and accountable business owners across the portfolio.
- Financial & Value Realization: Partner with Finance and initiative owners to track spending, projected and realized financial ROI, and other measurable benefits, including clinician time savings, productivity, quality, and operational improvements. Establish consistent metrics and reporting methods.
- Intake & Prioritization: Organize and administer the enterprise AI request and intake process, ensuring requests are documented, assessed, routed, and presented for prioritization through established governance processes.
- AI Governance & Council Support: Coordinate AI council activities, including agendas, materials, decision logs, action items, follow-up, and tracking of governance decisions and outstanding issues.
- Executive Reporting & Communication: Prepare concise, reliable portfolio updates for senior IS leadership, executive stakeholders, and the CEO. Summarize progress, realized value, emerging opportunities, material risks, key decisions, and directional choices, including vendor selections and solution strategies.
- Process Improvement & Coordination: Develop lightweight, repeatable standards, dashboards, and reporting processes that improve transparency and accountability without creating unnecessary administrative burden. Coordinate across IS, PMO, Finance, clinical leadership, and administrative business owners.
Position Requirements
- 8-10 years of increasing responsibility managing complex programs and projects in a healthcare setting of which 5+ years are specifically in Program Management.
- Demonstrated success in organizing and managing complex programs consisting of multiple interrelated projects spanning different working teams.
- Strong financial and analytical skills, including business cases, investment tracking, ROI, and value/benefits realization, and risk analysis and mitigation.
- Excellent executive communication, interpersonal and time management skills, including the ability to distill complex activities into concise decision-oriented updates.
- Organizing and managing governance around the AI projects.
- Strong organizational, facilitation, and follow-through skills across multiple stakeholders and competing priorities.
- Success in managing an effective communication plan, including regular updates and opportunities for input across executive and operational stakeholders.
- Creating and managing success metrics and long-term goals.
- Producing accurate and timely Executive Updates and reporting of program status.
- Developing an evaluation method to assess program strengths and areas for improvement.
- Ability to establish practical processes and reporting disciplines in a rapidly evolving environment.
- Familiarity with AI, digital transformation, healthcare technology, or enterprise governance is desirable.
- Microsoft Office, Teams, and SharePoint expertise.
- Understands and applies HIPAA standards and regulations to all areas of work.
- Complete confidentiality as these programs contain specific operational strategies.
- Travel Requirements: 25%
Requirements
- 8-10 years of increasing responsibility managing complex programs and projects in a healthcare setting
- 5+ years specifically in Program Management
- Demonstrated success organizing and managing complex programs with multiple interrelated projects
- Strong financial and analytical skills including business cases, investment tracking, ROI, and value/benefits realization
- Risk analysis and mitigation skills
- Excellent executive communication, interpersonal and time management skills
- Experience organizing and managing governance around AI projects
- Strong organizational, facilitation, and follow-through skills across multiple stakeholders
- Experience managing an effective communication plan across executive and operational stakeholders
- Creating and managing success metrics and long-term goals
- Producing accurate and timely Executive Updates and program status reporting
- Developing an evaluation method to assess program strengths and areas for improvement
- Ability to establish practical processes and reporting disciplines in a rapidly evolving environment
- Microsoft Office, Teams, and SharePoint expertise
- Understands and applies HIPAA standards and regulations
- Familiarity with AI, digital transformation, healthcare technology, or enterprise governance is desirable
Benefits
- Competitive Compensation
- Medical, Dental & Vision
- Prescription Drug Plan
- 401(k) Matching
- Generous Paid Time Off
- Growth and Development Opportunities
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.