Program Manager - Learning & Performance Platforms
MUSC Health
Summary
This role provides ongoing administration of the learning management system (OurDay) to ensure care team members use the system to its maximum potential, provide new-user system training, consultation, and design of learning programs, maintain and update enterprise-wide regulatory-required training, and actively collaborate with key stakeholders on special projects in relation to learner experience.
Job description
This position serves as the Learning Administrator, providing resources for requested e-learning design, reporting, and best practices for collecting measurable learning metrics. This role supports the exploration, selection, and implementation of systems, technologies and tools used for learning, as well as providing instructional technology support and resources to content creators.
The Program Manager may also manage external vendor contracts in relation to learning and competency management and actively serves as a point person for division learning administrators, providing resources, education, and best practices for learner experience. This role also acts as the website and SharePoint administrator for the Learning Office, providing updated resources and information that impact enterprise learners.
This position provides support to all enterprise education, training, succession planning, and development activities under a central clearinghouse to maximize the organization's investment in training, succession planning/talent management, and professional development-related resources.
Requirements
- Bachelor's degree or equivalent
- Five or more years of relevant experience
- Prior work experience in human resources, operations, or enterprise service environments (preferred)
- Experience in large, matrixed, or complex academic medical systems or similar organizations (preferred)
- Certification, experience, and/or advanced knowledge of Workday Learning (strongly preferred)
Company overview
MUSC Health is the healthcare system of the Medical University of South Carolina, serving as the state's premier academic medical center and comprehensive healthcare provider. Founded in 1824 and headquartered in Charleston, South Carolina, MUSC Health operates 14 hospitals with approximately 2,500 beds and has five additional hospital locations in development. The organization provides patient care through more than 350 telehealth sites and nearly 750 care locations across all regions of South Carolina, serving 46 counties throughout the state. For 11 consecutive years, U.S. News & World Report has ranked MUSC Health as the number one hospital in South Carolina, reflecting its commitment to clinical excellence and patient safety. As an integrated academic health system, MUSC Health combines clinical care with medical education and research, training more than 900 residents and fellows annually while conducting groundbreaking research with $360 million in research funding and 1,268 active clinical trials. The organization employs over 10,000 team members and handles approximately 3.21 million patient encounters each year, delivering specialized services in cancer care, cardiac services, digestive health, women's health, and numerous other medical specialties through its Hollings Cancer Center and other specialized institutes.