Program Manager – Medical
Amplity Health
Summary
The Program Manager – Medical leads one large or several smaller field-based medical teams, which may include Medical Science Liaisons, Patient Diagnosis Liaisons, Clinical Trial Liaisons, and Clinical Nurse Educators. This role is accountable for client delivery, team performance, compliant scientific engagement, and the retention and growth of assigned programs.
Job description
Key Responsibilities
- Lead the implementation and delivery of client strategy, contracted deliverables, and key performance indicators.
- Manage, coach, develop, and retain high-performing field medical teams through regular one-to-one meetings, field visits, feedback, and performance reviews.
- Ensure team members have the scientific, therapeutic, product, technology, and compliance knowledge needed for credible peer-to-peer engagement with healthcare professionals.
- Build trusted client relationships, lead quarterly business reviews, resolve program issues, and identify opportunities to strengthen or expand partnerships.
- Translate program requirements into clear objectives, operational plans, reporting, and measurable team expectations.
- Partner with Talent Acquisition, People, Finance, Account Leadership, and other functions on hiring, onboarding, employee relations, resource planning, and program delivery.
- Monitor program performance, gather field insights, prepare meaningful client and leadership reports, and recommend improvements.
- Maintain current knowledge of the therapeutic area, clinical evidence, treatment pathways, industry trends, competitive landscape, and relevant codes of conduct.
- Manage budgets, expenses, forecasting inputs, and team resources in a cost-conscious manner.
- Support program renewals, redeployment planning, and new business opportunities.
Qualifications
- Bachelor’s degree from an accredited institution and a medical credential required; terminal degree or MSN/NP preferred.
- Three to five years of pharmaceutical or healthcare experience, including an understanding of drug development.
- Pharmaceutical experience managing Medical Science Liaisons, Clinical Trial Liaisons, or similar medical affairs field based roles
- Medical Affairs experience required
- Demonstrated people leadership, coaching, and performance management experience.
- Ability to critically evaluate and communicate complex scientific and clinical information.
- Knowledge of compliance requirements and industry codes governing field-based medical teams.
- Strong client focus, judgment, listening, communication, planning, and problem-solving skills.
- Proficiency with Microsoft Office and the ability to work effectively in a fast-paced, collaborative environment.
Additional Requirements
- Willing and able to travel 50% or more, including international travel.
- Valid driver’s license and safe driving record.
- Ability to complete all required Amplity and client training.
Requirements
- Bachelor’s degree from an accredited institution and a medical credential required; terminal degree or MSN/NP preferred.
- Three to five years of pharmaceutical or healthcare experience, including an understanding of drug development.
- Pharmaceutical experience managing Medical Science Liaisons, Clinical Trial Liaisons, or similar medical affairs field based roles
- Medical Affairs experience required
- Demonstrated people leadership, coaching, and performance management experience.
- Ability to critically evaluate and communicate complex scientific and clinical information.
- Knowledge of compliance requirements and industry codes governing field-based medical teams.
- Strong client focus, judgment, listening, communication, planning, and problem-solving skills.
- Proficiency with Microsoft Office and the ability to work effectively in a fast-paced, collaborative environment.
- Willing and able to travel 50% or more, including international travel.
- Valid driver’s license and safe driving record.
- Ability to complete all required Amplity and client training.
Benefits
- Competitive base salary
- Bonus potential
- Auto allowance
- Dental insurance
- Medical insurance
- Vision insurance
- 401(k)
- Long term disability
- Short term disability
- Paid holidays
- Generous PTO
Company overview
Amplity Health is a leading full-service contract research organization (CRO) and pharmaceutical outsourcing partner that delivers expert-led medical and commercial services across the entire drug development lifecycle. With over 40 years of industry experience operating under various names including Physician Detailing Inc., Publicis Health, Tardis Medical, and The Lynx Group, Amplity provides flexible, scalable solutions for biopharmaceutical companies of all sizes. The company specializes in outsourced clinical and medical engagement teams, contract sales forces, medical communications, and patient support services. Amplity's proprietary AI-driven platform, AnswerY™, analyzes HIPAA-compliant patient-provider conversations to deliver actionable insights that drive better commercialization strategies and patient outcomes. Operating globally across six continents with 1,000+ team members, Amplity serves as a strategic partner for pharmaceutical and biotech companies seeking to accelerate product launches, optimize commercialization efforts, and improve patient access to innovative therapies.