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Program Supervisor - Erie, Bradford, Meadville and Warren, PA

Crossroads Treatment Centers

Erie, PA; Bradford, PA; Meadville, PA; Warren, PAOnsitePosted 13 days ago
Full TimeMid LevelProgram / Project ManagementHealthcare Provider
Original posting ↗

Summary

It is expected that Program Supervisor have flexibility to support on weekends and if applicable, evenings. Expected hours for this role are 37-40 hours per week.

Job description

Day in the Life of a Program Supervisor

  • Oversee daily program operations and offer assistance where needed, dependent on licensure and ability
  • Oversee the appropriate application and adherence to OBOT Operational Standards, as well as regulatory procedures issued by applicable regulatory authorities
  • Perform all necessary responsibilities as directed by immediate supervisor and/or the governance authority
  • Screen and interview new associates for hire as needed and submit requests for approval, as necessary
  • Orient all new associates to the program or designate appropriate supervisor to provide orientation— this includes completion of new hire policies, review of associate handbook, and orientation to responsibilities, at minimum
  • Conduct employee performance reviews, monitor personnel time, and respond to requests for PTO
  • Maintain program documentation in accordance with DEA regulations, including patient prescriptive records, physician DEA registration, physician current caseload and approved patient capacity
  • Coordinate with internal and external persons and agencies to inform, improve, or supplement service provision
  • Coordinate with Operations Support Team to address needs within the center
  • Other duties and responsibilities as assigned by the Operations Support Team and the Governance Authority
  • Apply procedures and policies outlined in program and regulatory standards to day-to-day program operations
  • Review, interpret, and reflect on changes to policies or procedures and present information to leadership
  • Manage program staff and interact positively with patients, visitors, and members of the Community
  • Conduct internal audit processes to analyze program performance in various areas
  • Function in an administrative capacity to assure necessary information is provided to patients and staff

Education and Experience requirements

  • Preference given to candidates with experience working in an Office Based Opioid Treatment program and with supervisory experience. Individuals should also have experience working with individuals with substance abuse or mental health. The Program Supervisor must meet state-defined minimum licensure, education, and experience requirements.
  • Highschool Diploma or GED required

Hours, Schedule, and Travel (if applicable)

It is expected that Program Supervisor have flexibility to support on weekends and if applicable, evenings. Expected hours for this role are 37-40 hours per week.

  • Travel is required to Erie, Bradford, Meadville, and Warren clinic locations. A mileage reimbursement is provided for your local travel. Evenings and weekends may be required.

Requirements

  • High school diploma or GED required
  • Preference given to candidates with experience working in an Office Based Opioid Treatment program
  • Preference given to candidates with supervisory experience
  • Experience working with individuals with substance abuse or mental health
  • Must meet state-defined minimum licensure, education, and experience requirements
  • Travel is required to Erie, Bradford, Meadville, and Warren clinic locations
  • Flexibility to support on weekends and evenings

Benefits

  • Medical, Dental & Vision Insurance
  • PTO
  • 401(k) Matching
  • Continuing Education Allowance
  • Life Insurance
  • Short/Long Term Disability
  • Paid Maternity/Paternity Leave
  • Mental Health Day
  • Calm Subscription
  • Mileage Reimbursement

Company overview

Crossroads Treatment Centers is a leading national provider of comprehensive, evidence-based care for individuals affected by substance use disorders (SUDs). Founded in 2005 by psychiatrist Dr. Rupert McCormac, the organization has grown from a single vision into a nationwide network operating over 100 treatment centers across nine states including Georgia, Kentucky, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia. The company employs a multidisciplinary team of doctors, nurse practitioners, counselors, and healthcare professionals dedicated to combating the substance use epidemic affecting millions of Americans. Crossroads specializes in medication-assisted treatment (MAT) using FDA-approved medications like Suboxone, Methadone, and Buprenorphine, combined with behavioral health therapies, counseling, and peer support services. Their patient-centered approach emphasizes accessibility, convenience, and compassion, offering 24/7/365 support through their Patient Access Center and innovative Instant Intake® service. With a focus on health equity and removing barriers to care, Crossroads has established itself as a transformative force in addiction treatment, recently celebrating 20 years of service and being recognized as a USA Today Top Workplace for 2025.

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