Program Supervisor I (Clackamas Co. - Pearl House)

Essential Responsibilities

• Integrate best practices into the day to day operations including Harm Reduction, Trauma Informed Care and Motivational Interviewing.
• Establish work plans and priorities for staff members and assess the progress of staff members; take corrective action as needed.
• Conduct performance reviews for staff members or provide the Program Manager with information necessary to assess performance.
• Provide training and guidance to staff to ensure that program goals and objectives are met.
• Under the direction of the Program Manager, develop and manage the therapeutic milieu.
• Model therapeutic interventions and counseling with residents as needed or directed; assist staff members by helping to resolve difficult client/program situations.
• Participate in regular supervision, attend clinical case conferences and staff meetings to gain knowledge and communicate program and resident needs.
• Model individual and/or group training in living skills, supervision, and support in areas such as self-care, hygiene, community resources, and other life skills as directed by the plan of care.
• Prepare various reports for the Program Manager or other stakeholders as required/requested.
• Operating within budget and deliver a high level of service.
• Monitor expenditures and use of agency/program resources, making suggestions and putting plans into action to enhance efficiencies.
• Assure that the program is adequately staffed and may need to cover shifts.
• Coordinate with oncoming shift regarding resident concerns, building/program needs, and any issues relevant to ensure the smooth operation of the program.
• Provide input on all relevant documentation and procedural requirements.
• Comply with and implement the regulations, policies, and procedures under which the facility is licensed and operates.
• Assure that staff members’ and own documentation is complete and maintained in electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures and local, state, and federal regulations.
• Maintain accurate and up-to-date documentation as required, associated with billing, assessment, treatment, client’s progress and other activities.
• Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
• Assist in crisis situations as appropriate, following emergency protocols/procedures and coordinating with the treatment team with interventions which support a trauma informed environment for residents and staff.
• Demonstrate responsibility for safety of consumers and/or residents, staff and property; possess familiarity with fire regulations and evacuation procedures.
• Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements.
• Attend seminars, training and other educational opportunities in order to develop professional skills and abilities.
• Adhere to mandatory abuse reporting laws and HIPAA requirements.
• Remain awake on all shifts.

Role Specific Responsibilities

• Be a part of a rotation to remain working on-site for up to eight (8) additional hours in the event that the following shift has inadequate staffing.
• Administer seclusion and restraint techniques as defined in non-violent physical intervention training.
• May need to assist in meal set-up, preparation, serving, and clean up related to meal times or cooking group activities.
• Perform other household chores as needed, including but not limited to, light housekeeping and cleaning of biohazards.
• May need to accompany residents to, and assist residents during medical appointments in the community.
• Participate in an Administrator On-Call rotation as scheduled.
• Perform other duties as assigned.

Qualifications

Education: The incumbent must possess a Bachelor’s degree in a behavioral science field from an accredited college or university or three years of full time professional experience working with adults with severe and persistent mental illness. This position must demonstrate the competencies to become credentialed as a Qualified Mental Health Associate (QMHA), as outlined in OAR 309-016-0005. Certification must be kept current and compliant with the OAR’s.

Experience: A minimum of three years of clinical experience providing inpatient or outpatient services is preferred. Experience providing supervision is a plus.

Specialized Knowledge, Skills and Abilities

• Knowledge of Motivational Interviewing
• Understanding of Trauma Informed Care and Illness Management and Recovery principles
• Skills necessary for strengths-based services provision
• Operate computer hardware and software at a level needed to effectively perform job functions
• Enter and retrieve data
• Prepare reports

Other: Possess a valid driver’s license, minimum of one year driving history, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course. CPR Certification (training provided post-hire).