Program Supervisor II (ITBC - Garlington Center)
Cascadia Health
Summary
The Program Supervisor II works as part of an interdisciplinary team and is responsible for ensuring program activities are administered effectively and in accordance with guidance from program leadership. This position provides direct supervision to staff, manages crisis response, and is responsible for management of the day-to-day activities of the program. This position must understand, appreciate, and respect the differences within our Cascadia community and promotes integrated care, trauma-informed and person-first approaches.
Job description
Position Description
The Program Supervisor II works as part of an interdisciplinary team and is responsible for ensuring program activities are administered effectively and in accordance with guidance from program leadership. This position provides direct supervision to staff, manages crisis response, and is responsible for management of the day-to-day activities of the program. This position must understand, appreciate, and respect the differences within our Cascadia community and promotes integrated care, trauma-informed and person-first approaches.
Essential Responsibilities
- Provide leadership and oversight of day-to-day program operations, integrating best practices and evaluating service delivery.
- Communicate and collaborate effectively with internal and external stakeholders to ensure continuity of care.
- Foster collaboration among team members and across the organization.
- Provide regular updates to management and communicate relevant information to frontline staff.
- Manage resources efficiently in accordance with established procedures and policies; monitor operations to ensure quality and consistency.
- Oversee and approve timekeeping and leave requests in compliance with organizational policies.
- Support staff to ensure alignment with program goals and objectives.
- Organize day-to-day workflows to support staff and ensure high-quality care for residents.
- Prepare reports as requested; monitor expenditures and the use of agency and program resources; recommend and implement strategies to improve efficiency.
- Apply Feedback Informed Treatment (FIT) practices as part of the service delivery team.
Qualifications
Required: Must have a master's degree in a behavioral science field from an accredited college or university. Must meet the requirements to be credentialed as a Qualified Mental Health Professional (QMHP) through MHACBO. A minimum of three years of relevant work experience.
Preferred: Supervisory experience. Experience within a safety net organization.
Specialized Knowledge, Skills, and Abilities
- Ability to use computer hardware and software, including Microsoft Office Suite.
- Familiarity with recovery models, motivational interviewing, and evidence-based practices.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and analytical abilities.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Ability to travel to multiple locations throughout the Portland Metro area.
- Ability to perform CPR and properly use AED equipment.
Requirements
- Master's degree in a behavioral science field from an accredited college or university
- Meet requirements to be credentialed as a Qualified Mental Health Professional (QMHP) through MHACBO
- Minimum of three years of relevant work experience
- Ability to use computer hardware and software, including Microsoft Office Suite
- Familiarity with recovery models, motivational interviewing, and evidence-based practices
- Excellent communication and interpersonal skills
- Strong problem-solving skills and analytical abilities
- Strong organizational skills and attention to detail
- Ability to work independently and as part of a team
- Ability to travel to multiple locations throughout the Portland Metro area
- Ability to perform CPR and properly use AED equipment
Benefits
- Generous PTO (6 weeks first year)
- Medical & Dental Coverage
- VSP Vision Discount Plan
- 403(b) Retirement Plan
- 1-to-1 company match up to 3%
- Flexible Spending Account
- Short-Term Disability
- Long-Term Disability
- Life Insurance
- Paid Bereavement & Jury Duty Leave
- Length of Service Award
- Voluntary Life Insurance
- Supplemental Insurance
- Student Loan Forgiveness
- Employee Assistance Program
- Bike to Work Reimbursement
Company overview
Cascadia Health is a comprehensive mental health care provider based in Oregon, specializing in delivering integrated behavioral health services to communities across the region. As a leading healthcare provider in the mental health sector, the organization offers a wide range of services including outpatient counseling, crisis intervention, substance use treatment, and community-based support programs. Cascadia Health operates with a person-centered approach, focusing on recovery-oriented care that addresses both mental health and substance use disorders. The organization serves diverse populations through various programs designed to meet the unique needs of individuals, families, and communities. With a commitment to accessibility and quality care, Cascadia Health plays a vital role in Oregon's mental health ecosystem, providing essential services that promote wellness, recovery, and community integration for those facing behavioral health challenges.