Program Supervisor - Recovery Learning Center
Mental Health Partnerships
Summary
MHP is hiring a full time Program Supervisor to provide daily on-site supervision and assistance to staff and report to the Program Manager as required. Program Supervisors oversee program schedules and staff development, maintain positive relationships with participants, and develop activities to help them work towards achieving their recovery goals. Program Supervisors help to maintain electronic health record requirements.
Job description
What You'll Do
- Leads the overall service coordination consistent with MHP & regulatory guidelines; establishes and implements operational procedures and monitors participant visits.
- In conjunction with the Program Manager, hires, trains, evaluates and develops staff in support of MHP and Recovery core policies, practices and principles; addresses and monitors the specific goals and assignments of each staff member by facilitating weekly one-on-one supervisory meetings. Manages program staff schedule.
- In conjunction with Program Manager, designs activities and programs that support participants' goals. Supervises staff in implementation of these activities and programs.
- Ensure proper application of program, agency, and quality assurance and compliance procedures.
- Work with participants and staff as needed to ensure continuity of care.
- Ensures staff obtains necessary information during the intake process, and that they collaboratively document participant progress in MHP's electronic health records system; approves entries as required.
- Handles critical situations and provides safety and reassurance to all participants and staff members.
- Provide data for written reports requested by city, state, or federal funding sources.
- Other duties as assigned to fulfill MHP's mission.
Requirements
- Minimum of a high school diploma required
- Associate's Degree preferred
- 2+ years of mental health experience (including internships or volunteering)
- 2+ years of supervisory experience (including internships or volunteering)
- Credentialed as a Certified Peer Specialist is a plus
- Must possess basic computer skills including desktop computing, e-mail, time sheet management, electronic health records, internet research
- Must be proficient in Microsoft Word and Excel
- Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
- Patience and tactfulness; ability to work cooperatively with a wide variety of individuals including participants with mental health conditions, alcohol and drug abuse recovery
- Strong skillsets in oral and written communication, cultural competence, interpersonal relationships and teamwork, attention to detail, customer service, time management, autonomy, problem solving and organization
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Must possess a valid driver's license in good standing
Benefits
- Paid Time Off
- Medical, Dental & Vision Insurance
- Life and Disability Insurance
- Flexible Spending Accounts
- Employee Assistance Program
- Retirement Plan
- Employee Referral Bonuses
- Tuition Reimbursement
- Student Loan Forgiveness Program
- Training Opportunities
Company overview
Mental Health Partnerships is a nonprofit organization dedicated to providing comprehensive mental health services and community support programs. The organization focuses on creating collaborative networks and partnerships to address mental health needs across various communities. Their mission centers on improving access to mental health care, reducing stigma, and promoting mental wellness through evidence-based interventions and community engagement initiatives. Mental Health Partnerships typically works with healthcare providers, community organizations, and government agencies to develop integrated care models that address both clinical and social determinants of mental health. The organization emphasizes preventive care, early intervention, and recovery-oriented services, often serving vulnerable populations including those with serious mental illness, substance use disorders, and co-occurring conditions. Through their partnership approach, they aim to create sustainable mental health ecosystems that support individuals throughout their recovery journey while advocating for systemic changes in mental health policy and funding.