Project Coordinator
CSL
Summary
CSL USA, part of Sacco System, is seeking an organized, detail-oriented, and proactive Project Coordinator to support the execution of new customer manufacturing projects from order receipt through final shipment. This position will primarily support new probiotic blends, custom formulations, and finished-product manufacturing, including encapsulation, bottling, and packaging.
Job description
The Project Coordinator will help coordinate activities between customers and internal departments, maintain project documentation, track timelines and deliverables, and follow up on outstanding items to help ensure projects progress according to schedule and customer requirements. The ideal candidate is highly organized, communicates effectively, and can manage multiple priorities while working collaboratively across departments.
Project Coordination & Tracking
- Assist with coordinating new customer projects from purchase order through final shipment.
- Maintain project timelines, milestones, task lists, and deliverables.
- Track project progress and follow up on outstanding tasks and deadlines.
- Identify potential delays or missing information and communicate concerns to the appropriate team members.
- Maintain project trackers and provide routine status updates.
- Support the coordination of multiple projects and help maintain priorities.
Cross-Functional Coordination
- Coordinate project activities across Sales, R&D, Quality, Regulatory, Procurement, Planning, Operations, and Customer Service.
- Follow up with departments regarding assigned tasks, required information, and project deadlines.
- Assist Production Planning and Operations with coordinating manufacturing schedules and readiness activities.
- Follow up with Procurement on the availability of ingredients, materials, packaging, and other required components.
- Schedule project meetings, prepare meeting notes, document action items, and follow up on open items.
- Communicate project updates and outstanding needs to relevant departments.
Product Development & Documentation
- Assist with collecting, organizing, and maintaining product specifications and project documentation.
- Coordinate the review and approval of formulations, bills of materials (BOMs), manufacturing instructions, and packaging requirements.
- Track required materials, documentation, and approvals to support production readiness.
- Assist with new product setup and the preparation of manufacturing documentation.
- Support the transfer of new products and formulations into commercial manufacturing.
- Maintain accurate project records and ensure documentation is readily available to the appropriate teams.
Customer Coordination & Communication
- Support customer communication during new product implementation.
- Provide routine project updates regarding timelines, outstanding information, and upcoming milestones.
- Coordinate the collection of customer requirements, technical information, specifications, and approvals.
- Follow up on outstanding customer questions, documents, and decisions.
- Communicate changes or potential delays to the appropriate internal team members.
- Escalate customer concerns or project issues to the Project Manager or appropriate department leader.
Process Support & Continuous Improvement
- Assist with maintaining project management tools, templates, checklists, and reporting.
- Identify recurring coordination challenges and communicate opportunities for improvement.
- Help maintain consistent project tracking and documentation practices.
- Support efforts to improve communication, organization, and project execution.
Requirements
- Associate degree or bachelor's degree in Business, Operations, Supply Chain, Food Science, Biology, or a related field; equivalent relevant experience may be considered.
- 1–3 years of experience in project coordination, administrative support, manufacturing, customer service, or a related function.
- Strong organizational skills and attention to detail.
- Ability to track multiple projects, deadlines, and competing priorities.
- Good written and verbal communication skills.
- Ability to work collaboratively with multiple departments and follow up on assigned tasks.
- Strong follow-through, problem-solving, and time management skills.
- Proficiency with Microsoft Office, particularly Excel, Word, and Outlook.
- Ability to learn project tracking systems, ERP systems, and manufacturing processes.
- Experience in manufacturing, food ingredients, dietary supplements, probiotics, nutraceuticals, pharmaceuticals, or contract manufacturing.
- Familiarity with product specifications, ingredients, packaging components, BOMs, and manufacturing documentation.
- Exposure to new product introductions or product development processes.
- Familiarity with ERP systems and manufacturing planning processes.
- Basic knowledge of GMP, food safety, or quality management systems.
Company overview
CSL Limited is an Australian multinational specialty biotechnology company that researches, develops, manufactures, and markets products to treat and prevent serious human medical conditions. Founded in 1916 as Commonwealth Serum Laboratories, CSL has grown to become the world's fifth largest biotechnology company with operations in over 35 countries. The company specializes in blood plasma derivatives, vaccines, antivenoms, and cell culture reagents used in medical and genetic research applications. CSL operates through several key divisions including CSL Behring (focusing on rare and serious diseases), CSL Seqirus (one of the world's largest influenza vaccine providers), CSL Plasma, and CSL Vifor. With over 32,000 employees globally, CSL maintains a strong R&D pipeline and has invested over US$3.3 billion in research and development over the past five years. The company is publicly traded on the Australian Securities Exchange and has its global headquarters in Parkville, Melbourne, Australia.