Provider Relations Associate
Zeel
Summary
Zeel is looking for a new key member of our Provider Recruiting Team. As an associate with our Recruiting group, you will be an integral part of the operations of a small, focused team dedicated to attracting and retaining highly qualified massage therapists and other wellness and medical professionals on the Zeel platform. This is a terrific opportunity to learn more about recruiting, retention, orienting, and credentialing in a supportive, challenging, and fast-paced environment. This position is fully remote; however, you must be located within the United States.
Job description
Primary responsibilities include, but are not limited to:
- Conduct targeted outreach to applicants in high-priority geographic areas to encourage application completion and onboarding.
- Exercise excellent judgment and proactive outreach
- Meet with prospective providers to answer questions about Zeel's network, opportunities, and application process.
- Respond to applicant inquiries via phone, text, and email, providing guidance and support throughout the application process.
- Maintain accurate records and create research and data reports
- Support recruiting and engagement outreach campaigns through Groove, including follow-ups and re-engagement of unresponsive applicants.
- Track applicant progress and coordinate with internal teams to help move applicants through the onboarding process.
- Other provider support duties as required
Our ideal candidate is:
- An excellent communicator, both written and verbal
- Thoughtful, empathetic, flexible, smart, and proactive, with great judgment
- Someone who genuinely enjoys cooperation and coordination with teammates
- Interested in serving US Veterans and helping to improve Veteran access to care
- Experienced with Salesforce, comfortable and experienced with technology (Slack, Zoom, Gmail)
- Spanish language skills are a plus but not required
Requirements
- Excellent written and verbal communication skills
- Thoughtful, empathetic, flexible, smart, and proactive with great judgment
- Enjoys cooperation and coordination with teammates
- Interest in serving US Veterans and improving Veteran access to care
- Experienced with Salesforce
- Comfortable and experienced with technology (Slack, Zoom, Gmail)
- Spanish language skills are a plus but not required
Benefits
- Flexible uncapped PTO
- Medical, Dental & Vision
- Fully remote/WFH
- Massages
Company overview
Zeel is a prominent healthcare technology company specializing in on-demand wellness and therapeutic services delivered directly to patients' homes. Operating in the home health care services sector, Zeel has established itself as a leading platform connecting licensed massage therapists, physical therapists, and other wellness professionals with clients seeking convenient, high-quality care in their own environments. The company's innovative approach leverages technology to streamline appointment scheduling, practitioner matching, and service delivery, making professional therapeutic services more accessible than traditional clinic-based models. Zeel's services typically include therapeutic massage, physical therapy, and other wellness treatments designed to address pain management, stress reduction, and overall health improvement. By focusing on the intersection of healthcare and technology, Zeel has created a unique position in the market, offering both individual consumers and corporate wellness programs flexible, professional care options. The company's model emphasizes convenience, quality assurance through practitioner vetting, and personalized care plans tailored to individual health needs and preferences.