Provider Scheduling Manager – Anesthesia Services

Summary of Job Duties

The Department of Anesthesiology is seeking a highly organized, detail-oriented, and confident Provider Scheduling Manager [Department Business Administrator] to oversee complex clinical provider scheduling and support essential departmental operations. This position is responsible for coordinating and maintaining schedules for anesthesia physicians, Certified Registered Nurse Anesthetists (CRNAs), residents, and other clinical personnel. Unlike traditional patient scheduling positions, this role focuses specifically on provider workforce scheduling, staffing coordination, payroll administration, and operational support.

The Provider Scheduling Manager will serve as a key resource for physicians, clinical staff, and departmental leadership, ensuring scheduling accuracy, timely communication, and compliance with institutional policies. The ideal candidate is a proactive problem solver with strong organizational skills, sound judgment, and the confidence to navigate challenging conversations with physicians and leadership. This individual must be comfortable setting expectations, addressing scheduling conflicts, making decisions, and maintaining professional boundaries while fostering positive working relationships. Success in this role requires exceptional attention to detail, strong Excel proficiency, effective time management, and experience with QGenda or comparable provider scheduling platforms.

Key Responsibilities

• Manage the departmental scheduling platform (QGenda), including working with the vendor on custom report creation, beta testing, report validation, data integrity, and system optimization.
• Administer payroll processes, including timesheet processing, leave balance monitoring, issue resolution, and ensuring compliance with institutional policies.
• Build and maintain complex Excel workbooks and formulas to track schedules, payroll data, and productivity, requiring a high degree of accuracy and attention to detail.
• Facilitate meetings, complete forms and reports, and clearly communicate scheduling, payroll, and policy information to physicians, staff, and leadership.
• Collaborate with internal and external entities and support the development of departmental policies and procedures.
• Perform a wide range of additional duties as needed to support departmental operations and leadership priorities.
• Coordinate departmental projects, support implementation, and monitor quality assurance metrics to ensure ongoing process improvement and compliance.
• Assist in budget management by monitoring expenditures, reconciling reports, processing invoices, managing inventory, coding expenses, and preparing documentation to explain variances or identify savings.
• Provide backup to department Administrative Coordinators in assisting with procurement and travel duties, as well as facilitating department grand rounds.
• Perform other duties as assigned.