Purchasing Agent Level II

Job Purpose

Responsible for the timely and accurate review of order quality, preparation and transmission of company purchase orders, and verification of related order documentation. Utilizes established guidelines and sound judgment to identify and resolve routine discrepancies, coordinate order updates with vendors and internal partners, and ensure data integrity throughout the ordering process.

Key Responsibilities

• Review assigned orders for accuracy, completeness, configuration conflicts, documentation quality, and readiness prior to purchase order creation.
• Prepare and transmit purchase orders and related documentation to vendors in accordance with company policies and procedures.
• Resolve routine order inaccuracies, incomplete information, configuration conflicts, and purchasing quality issues by contacting the appropriate employee, location, department, or vendor.
• Verify on-hand inventory availability with the appropriate employee or location before proceeding with purchasing activity when applicable.
• Obtain vendor information such as pricing, availability, estimated ship dates, delivery dates, confirmations, and required delivery information.
• Identify vendor confirmation discrepancies and coordinate corrective action with vendors until resolved.
• Assist with Level I training as assigned and perform Level I responsibilities when needed to support department priorities.
• Complete assigned work accurately, timely, and in alignment with department turnaround times, goals, procedures, and communications.
• Communicate proactively with the appropriate leader when work may not be completed within established expectations.
• Maintain purchasing documents, communications, system notes, and related files in accordance with company policies and procedures.
• Communicate professionally with vendors, company locations, employees, and other departments to obtain or provide order-related information.
• Support internal and external customers by responding to questions, concerns, and order issues with urgency and accuracy.

Required Qualifications, Skills, and Experience

• High school diploma or GED required.
• Technical training or minimum 2 years of experience using MS Word, Excel, and Outlook required.
• Ability to calculate figures and amounts such as discounts, interest, and percentages required.
• Ability to read, analyze, and interpret general business documents, forms, periodicals, professional journals, and government regulations required.
• Ability to effectively communicate in writing and verbally required.
• Demonstrated ability to successfully complete duties of Purchasing Agent Level I through 1 year of related experience and/or training or equivalent of education and experience required.

Preferred Competencies and Qualifications

• Ability to work in a fast-paced environment and manage multiple priorities.
• Ability to adapt quickly to changes in work environment, processes, software, and procedures.
• Accountability for own actions and willingness to seek solutions to issues or problems.
• Ability to balance work quantity goals with quality standards; seeks ways to improve productivity and maintain quality.
• Ability to prioritize, plan work activities, and use time effectively.
• Timely and appropriate follow-up on assigned tasks that cannot be completed immediately.
• Willingness to participate in team meetings by sharing knowledge, ideas, successes, issues, and information that supports team success.
• Demonstrated commitment to supporting the team and department outcomes above individual success.
• Basic knowledge of vendor products, product purpose, and how products are configured to support customer seating and mobility needs preferred.