QA Training Manager

Responsibilities

• Directly responsible for leadership of the Document Control and Training teams and functions.
• Manage the document management and training program.
• Strategically partner with Quality leadership to facilitate short-term and long-term Quality initiatives.
• Collaborate with Quality leadership and departmental stakeholders to ensure accurate and timely delivery of documents and training to ensure regulatory, global, site, and departmental goals and requirements are maintained and met.
• Directly lead as well as perform, execute, and assist in the execution of daily tasks in the Document Control and Training areas.
• Operate in both a team and individual setting.
• Facilitate the review, processing, and maintenance of the global Document Control system through:
• Organization, maintenance, and archival of controlled documents.
• Writing, reviewing/revising, approving, and processing Standard Operating Procedure (SOP), Batch Record, Protocol, and equivalent documents through the Document Control system.
• Issuance of document, part, lot, and investigation numbers.
• Issuance and review of electronic and paper based GMP logbooks.
• Maintain the status of Document Control workflows to drive on time completion.
• Evaluate document management and training quality processes for continuous improvement.
• Provide Document Control and Training Quality metric as required.
• Update Quality Systems tracking tools as required.
• Assist in the QMS and CSV qualification activities as required.
• Conduct internal audits of the document control and training processes.
• Provide customer communication and customer audit processes related to document control.
• Collaborates with site personnel to drive consistency in quality process execution.
• Execute and maintain Electronic Management Systems as it relates to document control.

Manager Responsibilities

• Accomplishes department objectives by managing staff.
• Plans and evaluates department policies, processes, priorities, and performance goals.
• Motivates direct reports by providing positive feedback and skills development.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Acts as a liaison with senior level management and other department managers by developing productive, collaborative relationships and utilizing clear and effective communication.
• Regularly review performance metrics.
• Make strategy adjustments as necessary.

Qualifications

• BS/BA degree, preferably in science.
• Minimum Seven (7) years of experience in Quality Assurance within a GMP oriented/regulated environment. Three (3) to Five (5) years of direct people leadership experience.
• Demonstrated ability to perform under pressure, work independently, multi-task, and organizational skills.
• Excellent written and verbal communication skills.
• Experience in regulatory/health authority inspections, client and internal audits.
• Knowledge of GMP regulations, good documentation practices, cGMP, 21CFR, EU GMP, and other applicable regulations, standards, and guidance.
• Demonstrated ability to successfully interface and collaborate with a multi-discipline team.
• Must be familiar with Microsoft Office applications.
• Operates to the highest ethical and moral standards.
• Exhibits professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company’s policies and practices.