QC Program Coordinator Lvl I (CT)
Lonza
Summary
As a QC Program Coordinator, you'll be at the center of customer-facing quality initiatives, helping drive critical projects that support the development and manufacture of life-changing therapies. This is a unique opportunity to combine scientific knowledge, project leadership, and customer engagement while partnering with cross-functional teams to ensure deliverables are executed efficiently, compliance standards are met, and customer expectations are exceeded.
Job description
This role follows a Monday-Friday schedule from 8:00 AM to 4:30 PM.
What you will do
- Serve as the primary QC representative for assigned customer programs and quality-related initiatives
- Lead project meetings, track deliverables, and drive action items to successful completion
- Partner with customers and internal stakeholders to ensure quality commitments are met
- Coordinate quality activities involving investigations, deviations, CAPAs, and change controls
- Communicate project status, risks, and timelines to customers and leadership teams
- Collaborate with Manufacturing, QA, MSAT, and Program Management to support project objectives
- Support continuous improvement efforts that enhance quality, compliance, and customer satisfaction
What we are looking for
- Bachelor's degree in a scientific discipline
- Experience working in a pharmaceutical, biotechnology, or other regulated environment
- Project management experience coordinating multiple priorities and stakeholders
- Strong communication skills with the ability to build relationships across teams and with customers
- Ability to organize, prioritize, and drive projects to completion in a fast-paced environment
- Problem-solving skills and the ability to make informed decisions using available data
- A collaborative mindset and commitment to quality, customer service, and continuous improvement
Requirements
- Bachelor's degree in a scientific discipline
- Experience working in a pharmaceutical, biotechnology, or other regulated environment
- Project management experience coordinating multiple priorities and stakeholders
- Strong communication skills with the ability to build relationships across teams and with customers
- Ability to organize, prioritize, and drive projects to completion in a fast-paced environment
- Problem-solving skills and the ability to make informed decisions using available data
- A collaborative mindset and commitment to quality, customer service, and continuous improvement
Benefits
- Medical, Dental & Vision
- Career growth opportunities
- Dynamic working culture
- Inclusive workplace
- Performance recognition
Company overview
Lonza is a pioneering global Contract Development and Manufacturing Organization (CDMO) and a world leader in pharmaceutical manufacturing services. Founded in 1897 in Switzerland, the company has evolved into the first and original CDMO, now operating as one of the largest Western CDMO networks with approximately 19,000 employees across more than 30 sites spanning five continents. Lonza specializes in transforming therapeutic discoveries into life-saving and life-enhancing treatments for patients worldwide. The company's comprehensive services span from early development to drug substance and drug product manufacturing, covering established and emerging technologies including mammalian biologics, small molecules, highly potent APIs, bioconjugates, mRNA, microbial products, and cell and gene therapies. With a focus on cutting-edge science, smart technology, and lean manufacturing, Lonza serves a diverse customer base ranging from emerging biotechs to global pharmaceutical companies, delivering integrated solutions throughout the entire treatment lifecycle.