Quality Associate I

Essential Duties and Responsibilities

• Responsible for quality supervisory oversight for the Solution areas.
• Responsible for implementing, maintaining, and improving the quality systems, processes and procedures in the Solution departments.
• Manage and support all area technicians, assuring a teamwork environment.
• Oversee training and cross training of technicians.
• Train and integrate new associates.
• Responsible for supporting process validation, process capability, and process control studies for assigned areas.
• Responsible for performing customer complaint investigation activities (defect/failure analysis) on product as required.
• Responsible for conducting nonconformance investigations and implementing corrective actions for product/process defects or failures.
• Responsible for trending key quality performance metrics for the Solution departments.
• Capable of making independent decisions regarding product conformance and handle issues as they arise.
• Communicate activities and occurrences from the shift to appropriate persons in an organized and clear manner.
• Must interface with other plant functions and functions globally.
• Must support quality/manufacturing projects utilizing Lean, problem solving, process control, and project management tools to achieve and sustain operational excellence.
• Maintain good working knowledge of plant systems, processes, procedures, documentation, and products.
• Evaluates change to systems and ensures changes are assessed and executed appropriately per Baxter procedures for implementation.
• Manage and prioritize multiple tasks and projects.
• Ability to function effectively as a member of a team.
• Ability to communicate effectively in written and verbal form.
• Benchmark new technologies and methodologies for use in the facility.
• Perform tasks independently with minimum supervision.
• Travel as needed to perform duties.
• Ability to sit, stand and/or walk for long periods of time.
• Ability to reach above the shoulder.
• Ability to bend/stoop.
• Occasionally carry out duties of Quality Manager as needed.
• Must meet visual acuity requirements as documented in Baxter Cleveland Human Resources Procedure 1.04.
• Must have knowledge of both plant and department environmental health and safety regulations and comply with said regulations accordingly.
• Must perform other duties and responsibilities as determined by supervision/management.

Education and Experience

• Bachelor’s degree in Microbiology, Biology, Chemistry or Engineering required.
• Good knowledge of quality systems and procedures FDA manufacturing preferred.
• Six Sigma Green Belt Certification or industry standard equivalent is preferred.
• Lean Manufacturing skills and experience are preferred.