R&D Electrical Support Technician

Essential Job Duties & Responsibilities

• Follow company safety policies and participate in Safety Training as required.
• Collaborate with cross-functional teams, such as Quality, Operations, etc. to execute R&D projects safely and efficiently.
• Electronics Integration: Route, terminate, crimp, and connect wiring harnesses, battery cables, switches, and auxiliary IoT modules.
• Diagnostic Bench Testing: Set up and conduct electrical testing on prototype units, sub-assemblies, and printed circuit board assemblies. Utilize provided diagnostic equipment.
• Rapid Prototyping: Perform soldering, desoldering, and component rework on prototype circuit boards, including surface-mount devices (SMD) and through-hole integrated circuits (ICs) per engineering direction.
• eCAD Navigation & Root-Cause Failure Teardowns: Utilize electronic computer-aided design (eCAD) software viewers to inspect schematics, trace netlists, navigate PCB layouts, and locate discrete ICs and test points during debugging. Disassemble, bench-test, and inspect failed electrical components from prototypes or field returns. Isolate electrical failure modes and log findings in standardized formats.
• Engineering & Documentation Support: Redline electrical schematics and wiring diagrams. Capture clear reference photographs and wire-routing diagrams for the technical documentation team to support Illustrated Parts Breakdowns (IPBs), technical bulletins, and electrical schematics. Author clear Work Instructions (SWI) and Standard Operating Procedure (SOP) for production and field service technicians, in collaboration with Production and Quality Teams. Provide hands-on verification and feedback to support Engineering Change Notice (ECN) workflows involving electrical and PCBA revisions.
• Lab Organization & Asset Care: Maintain an organized, clean, and ESD-safe functional electrical workbench and R&D lab area. Calibrate and maintain bench test equipment, solder/hot-air rework stations, and diagnostic leads; organize wire spools, connector housings, terminal pins, IC/passive hardware, and electrical component inventories.
• Assist with creation of prototypes, layouts, and models for product components or manufacturing processes.
• Support prototype and production for non-configuration assessment.
• Check and verify prototype accuracy and adherence to quality and regulatory standards, ensuring adherence to ISO standard practices.
• Record data in standard formats and provide results to product, engineering, and/or leadership teams.
• Conduct research to identify industry trends, product innovations, and competitor products.
• Assist in identifying potential risks and developing mitigation strategies.
• Work independently with established guidelines associated with the specific job function.
• Perform other duties as assigned.

Competencies & Qualifications

• Must abide by Company safety policies and participate in Safety Training as required.
• Must have strong electro-mechanical aptitude with hands-on proficiency using digital multimeters, wire strippers, ratcheting terminal crimpers, and temperature-controlled soldering/desoldering equipment.
• Must have ERP systems experience such as, but not limited to NetSuite, Epicor or similar, or be ready, willing, and able to learn new systems within a fairly quick time frame.
• Must have familiarity with integrated circuits (ICs), microcontrollers, basic sensor interfaces, and surface-mount/through-hole electronic components.
• Must have demonstrated abilities interpret electrical schematics, wire run lists, terminal pin-out charts, and basic eCAD schematic/PCB layout viewers (e.g., Altium, KiCad, Eagle, or similar).
• Must have strong computer literacy with Microsoft Office applications (Word, Excel, Teams, SharePoint).
• Must have a very high level of attention to detail, a disciplined electrical troubleshooting mindset, and the willingness to learn mobility programming tools and internal configuration software.
• Must have solid organizational and time management skills, with the ability to work under pressure and meet deadlines.
• Must have a commitment to teamwork and collaboration.
• Must be dependable and hold an excellent attendance record and show self-accountability.
• Must have flexibility with working hours and a willingness to work overtime is necessary.
• Must speak, read, and write fluent English with strong written and verbal communication skills including active listening.
• Must be legally authorized to work in the United States for any employer.