R&D Mechanical Support Technician

Essential Job Duties & Responsibilities

• Follow company safety policies and participate in Safety Training as required.
• Collaborate with cross-functional teams, such as Quality, Operations, etc. to execute R&D projects safely and efficiently.
• Support prototype and production for non-configuration assessment.
• Assist with creation of prototypes, layouts, and models for product components or manufacturing processes.
• Record data in standard formats and provide results to product, engineering, and/or leadership teams.
• Check and verify prototype accuracy and adherence to quality and regulatory standards.
• Perform standard testing processes on a variety of equipment; record and analyze results.
• Work independently with established guidelines associated with the specific job function.
• Assist technical teams with recommendations to resolve challenges, issues, or equipment malfunctions that impact product performance.
• Collaborate with Production and Quality Teams with developing and updating SOPs and ensure changes are implemented, communicated, and documented.
• Help in identifying and resolving project issues.
• Assist with implementations of all changes for products in detail for product records.
• Assist in identifying potential risks and developing mitigation strategies.
• Conduct research to identify industry trends, product innovations, and competitor products.
• Stay abreast with product and industry trends.
• Perform other duties as assigned.

Competencies & Qualifications

• Must abide by Company safety policies and participate in Safety Training as required.
• Must have technical and mechanical aptitude and be a self-starting initiative taker.
• Must have full proficiency in a specific area of discipline.
• Must have very strong skills with MS Office applications, particularly with Word, Excel, Teams, and SharePoint.
• Must have ERP systems experience such as NetSuite, Epicor or similar, or be ready, willing and able to learn new systems within a fairly quick time frame.
• Must be capable of critical thinking with a drive for continuous process and system improvement.
• Must have solid organizational and time management skills, with the ability to work under pressure and meet deadlines.
• Must have a commitment to teamwork and collaboration.
• Must have a very high level of attention to detail and have excellent troubleshooting skills.
• Must be dependable and hold an excellent attendance record and show self-accountability.
• Must have flexibility with working hours and a willingness to work overtime is necessary.
• Must speak, read, and write fluent English with strong written and verbal communication skills including active listening.
• Must be legally authorized to work in the United States for any employer.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand, walk, stoop, kneel, crouch, climb/climb ladders, or balance; use of hands to handle or feel objects, tools, or controls; reach with hands and arms; frequently required to talk or hear. The employee is required to safely lift or move up to fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.