Radiation Oncology Clinical Implementation Consultant (Remote/Travel)

Core Responsibilities

• Assist customers in developing best practice clinical operations with emphasis on patient outcomes, patient care efficiencies, cost containment/reduction, and customer value propositions.
• Evaluate business processes, recommend process changes, document processes, identify problems, configure databases and systems, specify/design hardware/software, manage change, test recommended strategies, identify training needs, and deploy solutions.
• Assist in the creation and development of consultative services.
• Develop relevant metrics demonstrating achievement of clinical, operational, and financial values.
• Support product training and implementation through defined implementation processes, eLearning, onsite and remote training, and consistent follow-up to ensure adoption and optimal utilization.
• Serve as the clinical resource of the Varian project implementation team as an expert in content curation, product configuration, testing, and workflow.
• Own workflow current state to future state mapping with associated gap analysis.
• Drive detailed requirements gathering sessions through on-site and remote analysis and customer interviews.
• Work with the technical implementation team to translate workflow requirements into actionable technical configuration tasks.
• Develop and help drive customer-specific user adoption strategies and best practices.
• Provide onsite support during system Go-Live and immediate post-Go-Live periods.
• Achieve assigned KSO targets, build client relationships, ensure long-term client loyalty, execute Varian implementation processes, ensure client satisfaction, provide effective company representation, and exemplify Varian professionalism.

Minimum Required Skills and Knowledge

• Product knowledge and ability to translate products and services into solutions.
• Industry knowledge from a commercial, clinical, and healthcare executive perspective.
• Organizational acumen/skills.
• Executive presence.
• Responsiveness and reliability.
• Problem-solving skills.
• Interpersonal skills.
• Verbal and written communication skills.
• Presentation skills.

Other Desired Skills and Knowledge

• Ability to assess baseline workflows and develop future state workflows through implementation of Varian solutions; understand patient-to-care-team relationships; aptitude in standardized guidelines involving multiple acute and chronic disease diagnosis and treatment modalities.
• Understanding of key elements driving healthcare organizations' business perspectives and key metrics for payers and providers focused on quality, patient satisfaction, and cost-based results.
• Ability to work in matrixed and unstructured environments.
• Clinical experience in patient care in an Oncology setting (hospital or free-standing) as a Radiation Therapist, Dosimetrist, Physicist, Oncology Nurse, or similar licensed position.
• Solid understanding of medical informatics standards.
• Knowledge and experience working with clinical data.
• Self-starter, self-motivated, high level of initiative within a fast-paced constantly evolving Healthcare environment.
• Strong organizational and analytical skills with a proven track record of collaboration and consensus building.
• Result focused, ability to solve complex problems and resolve conflicts in a timely manner.
• Communicates and presents effectively; ability to communicate with customer's C-level and with internal Management.
• Leads through influence.

Required Criteria

• BS/BA in related discipline or equivalent combination of education and experience.
• Demonstrated leadership experience in clinical operations driving strategic and business planning, financial and operational performance.
• RTT or CMD with a history of at least 6 years of direct patient care experience; management and aptitude of standardized guidelines preferred.
• 8+ years combined experience with Oncology setting and Healthcare Technology vendor(s).
• Strong organizational, analytical and communication skills with a proven track record of collaborative and consensus-building.
• Obtains and completes Varian training plan specific to assigned responsibility.
• Meets all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law (may include valid identification, criminal background checks, drug screens, immunizations, annual TB testing, healthcare trainings).

Experience Level with Business Tools

• Proficient in utilizing business tools such as Microsoft Teams, Microsoft Outlook, Microsoft Word, Excel, and PowerPoint.
• Must have knowledge as it relates to quality, performance improvement, change theory, and health systems.
• Proven basic IT knowledge, especially as it relates to intraoperability and infrastructure.
• Experience with SAP or equivalent ERP product and productivity software desired.
• Ability to Travel 75%.