Radiologic Technologist

Overview

The Radiologic Technologist & Medical Support Specialist performs routine x-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations under direct supervision of the treating clinician, as well as supports in other needed areas of the facility. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment.

Radiologic Technologist Duties

• Prepare patients for radiologic procedures, escort patients to dressing and x-ray rooms, provide instructions and assist in positioning body parts to be radiographed
• Explain procedures and observe patients to ensure patient care, safety and comfort during the x-ray exam
• Operate radiologic equipment to produce images of the body for diagnostic purposes
• Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination
• Take x-rays following established radiologic requirements and regulations to ensure patient care and safety
• Use radiation safety measures and protection devices to ensure safety of patients and team members
• Ensure radiologic equipment remains in working order and report equipment malfunctions to Center Operations Director
• Ensure all Radiology workflows are followed and all Radiology reports cross correctly to EMR
• Follow documentation procedures and complete required documentation related to patient x-ray visit
• Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping

Medical Assistant Duties

• Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
• Prepare patients for physical examinations, including taking vital signs and any required ancillary testing including vaccines, injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
• Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
• Assist providers during examination and treatment
• Perform routine medical procedures as ordered by treating clinician and triage emergent patients as needed
• Prepare and assist clinician with procedure set up and injury care
• Apply bandages, dressings and splints as ordered by the treating clinician
• Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
• Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
• Maintain supplies, clean rooms and equipment, and stock exam rooms
• Maintain and operate all medical devices and equipment, including calibration and record keeping
• Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
• Assist with patient flow and volume in partnership with center leadership
• Keep patients informed of expected wait times during all aspects of the center visit
• Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
• Ensure accuracy in documentation
• Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
• Follow HIPAA guidelines and safety rules
• Attend center staff meetings or huddles as required
• Assist in maintaining a neat, clean, and orderly appearance throughout the facility
• Complete any applicable training including clinical competency training that occurs monthly

Qualifications

• High School Diploma or GED
• Graduate of an accredited school of radiologic technology and applicable certification by the state in which employed
• Registered with The American Registry of Radiologic Technologists (ARRT) and has active and valid certification
• CPR/First Aid Certification
• Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology
• Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Able to communicate both verbally and in writing in a clear, and professional manner
• Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
• Must participate in initial and ongoing training as required
• Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
• Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications