Summary

Responsible to assist the manager with operational oversight, improvement of clinical operations, and staff supervision. Functions include training, mentoring, and evaluating clinical staff, overseeing coordination of clinical activities for students, coordination of patient care and flow, telephone triage, medical information management, and clinical support for the radiologist. Also performs the duties of a clinical staff member and serves as a role model and resource person for staff in the department. This position acts as a liaison between the clinical staff, managers, and the Radiologists.

Job description

Job Summary

Responsible to assist the manager with operational oversight, improvement of clinical operations, and staff supervision. Functions include training, mentoring, and evaluating clinical staff, overseeing coordination of clinical activities for students, coordination of patient care and flow, telephone triage, medical information management, and clinical support for the radiologist. Also performs the duties of a clinical staff member and serves as a role model and resource person for staff in the department. This position acts as a liaison between the clinical staff, managers, and the Radiologists.

Essential Functions

Assist management with operational oversight, quality improvement, operational flow, performance measurement, and implementation of new practices.
Assist in providing guidance to staff, staff scheduling, triage duties, and is a resource to staff.
Oversees the coordination of clinical activities for students to ensure they are meeting core curriculum requirements.
Assures high-quality radiographs are submitted by technologists to ensure optimal diagnostic information is available to radiologists for accurate and complete patient diagnosis.
Demonstrates positive customer service focus by delivering exemplary personal patient contact while executing radiology clinical duties.
Acts as a liaison between clinical staff, managers, and Radiologists.
Records digital images as directed for radiologist interpretation.
Provides radiation protection in accordance with prescribed safety standards.

Requirements

Certificate/Diploma in Radiography required or Associate's Degree in Radiography preferred
Radiologic Technologist [State License] required
Registered Technologist [R.T.(ARRT)] required
Radiology Technician experience with multiple patient populations 2-3 years required
Good communication skills
Ability to effectively evaluate and problem solve
Ability to work independently
Ability to guide, teach, and motivate others
Good business acumen skills

Benefits

Sign-on bonus
Career advancement opportunities
Differentials
Premiums
Recognition programs

Company overview

Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.