RC Relief Shift Supervisor

Job Summary

This position alternates between Residential Counselor and Shift Supervisor roles. When functioning as the Relief Shift Supervisor, the position is responsible for oversight/operations of the shift and ensures the general supervision of the residential staff of the program. The position is responsible for consumer care and implementation and documentation of treatment activities. When functioning as the Residential Counselor, the position is responsible for providing consumer care and implementation and documentation of treatment activities. All positions exist to promote the pursuit of independence for all consumers served.

What You'll Do as a Residential Counselor

• Participate in the development and implementation of service/recovery plans reflecting the individual's preferences, goals, lifestyles, and interests.
• Assess, teach, evaluate, and supervise individual's skills in daily living, meal planning, housekeeping, career needs, and social, recreational, and community activities.
• Complete written documentation daily that reflects the individual's recovery and progress on their goals as well as staff interventions.
• Assist and oversee individuals with medication regimen including PRN medications.
• Consistently engage in productive/therapeutic activities.
• Encourage and support individuals in developing positive relationships with family and significant others.
• Assist individuals through modeling, verbal teaching, and/or direct assistance with maintaining cleanliness and orderliness of their rooms and residence.
• Assist or prepare various foods for individual meals as required.
• Ensure that any/all dietary considerations are followed; complete food shopping and consider dietary preferences/concerns.
• Locate and access community medical resources for individual needs as applicable and as instructed.
• Take regular responsibility in shift activities, including site trash removal, changing linens, making beds, cleaning bathrooms, and cleaning common areas.
• Maintain cleanliness of work areas, including assisting with maintenance of the kitchen, common areas, linen closets, medication storage areas, and staff office.
• Use appropriate communication channels.
• Respond appropriately to safety/emergency situations.
• Drive agency vehicles in a safe manner following applicable traffic laws for purposes of supporting individuals and/or the program.
• Provide consistent and positive feedback to participants in relation to the progress made on their goals.
• Provide individuals with opportunities to make informed decisions and support them in their decisions.
• Actively uphold and advocate for individuals' rights.
• Use knowledge of basic recovery principles and methods of rehabilitation in the performance of your job.
• Ensure individuals participate in appropriate daily activities that promote recovery.
• Use person-centered language (non-judgmental or negative) in written documentation.
• Communicate with individuals using language that promotes respect, acceptance and hope for their recovery.
• Work creatively with people in recovery with respect to their cultural heritage or cultural identification, age, disability, religious or spiritual identification.
• Perform other duties or special projects as required or as assigned.

What You'll Do as a Relief Shift Supervisor

• Supervise on-duty staff by providing instruction, leadership, example, and suggestions as appropriate.
• Ensure coverage for each shift through various means: shift supervisor covering it, asking on-duty employees to remain, calling staff roster, etc.
• Provide adequate information exchange at end of shift with on-coming supervisor or staff.
• Plan shift operations of the site including shift assignments, reporting all problems to the Program Supervisor/Coordinator or On-call supervisor via the established communication channel.
• Assist in providing an orientation for new employees in agency's and facility's philosophy, policies and procedures.
• Report all concerns regarding staff to Program supervisor/designee.
• Attend and participate in supervision.
• Participate in the development and implementation of individualized service plans, treatment activities, case conferences, etc.
• Assist consumers in planning, coordination, and implementation of daily, evening, and weekend social and recreational activities.
• Participate in the development of individual service plans designed to improve the social and self-care skills of program clients.
• Review emergency procedures with consumers on a regular basis.
• Locate and access community medical resources for consumer needs as applicable and as instructed.
• Supervise and assist with consumer medication regimen including PRN medications.
• Perform occasional administrative activities, including filing, copying, compilation, and collation of paperwork.

Requirements

• 1 to 2 years work experience
• Valid Driver's License required
• CPRP/RPRP Certification preferred
• High School Diploma or GED required
• Bachelor's Degree preferred in related field, or Associate's degree with two years of related work experience, or High School Diploma/GED plus two years of related work and life experience
• Ability to lead and guide staff
• Knowledge of Microsoft Office products
• Strong collaborating skills and ability to work independently and as part of a team
• Comfortable in a fast-paced environment with frequent deadlines
• Excellent communication and interpersonal skills
• Ability to multitask and be flexible with workload and assignments
• Ability to exercise judgment
• Knowledge of basic principles and methods of rehabilitation required
• Motivation, interest and ability to work empathetically with people with disabilities, specifically transition age consumers
• Ability to work independently required
• Must be able to write and speak English in an understandable manner
• Ability to handle effectively multiple tasks required
• Ability to take direction
• Ability to prepare meals, perform general housekeeping and maintenance duties required
• Ability to make sound judgments regarding the health/welfare of consumer required
• Ability and willingness to drive agency van required
• Ability to problem solve and exercise judgment