Summary

Thermo Fisher Scientific is a global leader in serving science, with annual revenue of approximately $40 billion. The company provides a comprehensive portfolio of analytical instruments, equipment, reagents and consumables, software, and services for research, analysis, discovery, and diagnostics. Their mission is to enable customers to make the world healthier, cleaner, and safer by accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies, and increasing laboratory productivity. Thermo Fisher serves pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions, and government agencies worldwide. The company operates through four business segments: Life Sciences Solutions, Analytical Instruments, Specialty Diagnostics, and Laboratory Products and Services.

Job description

Responsibilities

Specimen Receipt and Verification

Receive and log incoming specimens and samples.
Verify specimen information against intake documents and manifests.
Ensure specimens are correctly labeled and meet submission criteria.
Enter data and QC sample information both manually and electronically.
Knowledge of how to resolve sample and document discrepancies.
Work with other team members to collect information as needed.
Prepare specimens for laboratory testing.

Accessioning

Accurately enter specimen information into the laboratory documentation management solutions, LIMS or scans.
Assign unique accession numbers to each specimen to include labeling specimens for testing and or shipment.
Facilitate specimens to the appropriate workflows for downstream testing.
Maintain required logs representing current samples in for testing.

Quality Control

Inspect specimens for proper collection, labeling, and packaging.
Identify and document any discrepancies or issues with specimens.
Communicate with program management or client services to resolve specimen-related issues.
Perform quality checks on all deliverables to customers.
Partner with other employees to ensure a second QC check when required.

Sample Preparation

Centrifuge, aliquot, and prepare samples as required for testing.
Ensure proper storage conditions for different types of specimens.
Maintain chain of custody for all specimens.
Prepare and/or QC shipments going to external sites.

Documentation and Compliance

Maintain accurate and complete records of specimen receipt and processing.
Adhere to all laboratory safety and quality control protocols.
Comply with regulatory requirements and standard operating procedures (SOPs).

Communication

Liaise with laboratory staff regarding specimen status and issues.
Assistance and support to laboratory personnel as needed.
Ensure customer satisfaction throughout laboratory processing.
Primary customer contact for all laboratory tests and clinical trial testing.
Ensure all customer needs are met from sample delivery to final reporting and end of testing deliverables.
Ensure that policies and procedures in area of responsibility reflect current practice.

Inventory Management

Monitor and manage supplies related to specimen receiving and processing.
Order and restock supplies as necessary.

Continuous Improvement

Participate in training and continuing education to stay current.
Train other personnel as required.
Contribute to process improvement initiatives within the laboratory.

Requirements

High School diploma
Associates (AA or AS) degree strongly preferred
1+ year experience equivalent to a Receiving and Accessioning Technician; or equivalent combination of education and experience in related field
Minimum of 2 years Customer Service experience preferred
Demonstrated proficiency in computer skills, Word, Excel
Excellent verbal and written communication skills
Strong understanding of regulatory compliance, HIPAA and medical terminology
Knowledge of working with potentially biohazardous specimens
Positive can-do attitude and ability to be flexible in a fast-paced and evolving work environment

Benefits

Medical, Dental & Vision
Health Incentive Programs
Employee Assistance Program
Family Support Programs
Commuter Benefits
Tuition Reimbursement
Paid Time Off
Paid Holidays
Paid Parental Leave
Accident Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
401(k) Matching
Employee Stock Purchase Plan
Performance Related Bonus

Company overview

Thermo Fisher Scientific is a global leader in serving science, with annual revenue of approximately $40 billion. The company provides a comprehensive portfolio of analytical instruments, equipment, reagents and consumables, software, and services for research, analysis, discovery, and diagnostics. Their mission is to enable customers to make the world healthier, cleaner, and safer by accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies, and increasing laboratory productivity. Thermo Fisher serves pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions, and government agencies worldwide. The company operates through four business segments: Life Sciences Solutions, Analytical Instruments, Specialty Diagnostics, and Laboratory Products and Services.