Summary

Good Samaritan is a network of community hospitals and healthcare facilities that have been serving patients across multiple regions in the United States for over a century. These healthcare institutions are known for providing comprehensive medical services with a strong focus on compassionate, patient-centered care. The Good Samaritan hospitals typically operate as acute care facilities offering specialized services including cardiology, orthopedics, trauma care, oncology, women's health, and emergency medicine. Many locations feature advanced medical technology and specialized centers of excellence, such as comprehensive stroke centers, Level II and III trauma centers, and specialized surgical facilities. These hospitals are deeply integrated into their local communities, often serving as regional healthcare hubs that provide accessible medical care to diverse populations. With employee counts typically ranging from 1,000 to 5,000 staff members across various locations, Good Samaritan facilities maintain a commitment to clinical excellence, professional development, and community health improvement. The organization emphasizes values of patient respect, integrity, dignity, and excellence in all aspects of healthcare delivery.

Job description

Essential Job Duties

Welcomes with greeting, patients and visitors; answers or refers inquiries; maintains the reception area.
Optimizes patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; informing provider and patients of delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions.
Maintains patient accounts by obtaining, recording and updating personal and billing information; collects and records patient payments.
Maintains office supplies and equipment by anticipating needed supplies; placing and expediting orders; verifying receipt of ordered supplies.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.

Secondary Job Duties That May be Reassigned

Gets and distributes incoming, outgoing and inter office mail.
Ensures availability of treatment information by filing and retrieving patient records.
Helps patients in distress by responding to emergencies.
Contributes to team effort by accomplishing related results as needed.

Qualifications

Education: High School graduate
Experience: Knowledge of software applications and administrative and clerical procedures. Proficient in spelling, grammar, punctuation, and other language skills. Proficient in keyboarding, data entry and business writing.

Requirements

High School graduate
Knowledge of software applications
Knowledge of administrative and clerical procedures
Proficient in spelling, grammar, punctuation, and other language skills
Proficient in keyboarding, data entry and business writing

Company overview

Good Samaritan is a network of community hospitals and healthcare facilities that have been serving patients across multiple regions in the United States for over a century. These healthcare institutions are known for providing comprehensive medical services with a strong focus on compassionate, patient-centered care. The Good Samaritan hospitals typically operate as acute care facilities offering specialized services including cardiology, orthopedics, trauma care, oncology, women's health, and emergency medicine. Many locations feature advanced medical technology and specialized centers of excellence, such as comprehensive stroke centers, Level II and III trauma centers, and specialized surgical facilities. These hospitals are deeply integrated into their local communities, often serving as regional healthcare hubs that provide accessible medical care to diverse populations. With employee counts typically ranging from 1,000 to 5,000 staff members across various locations, Good Samaritan facilities maintain a commitment to clinical excellence, professional development, and community health improvement. The organization emphasizes values of patient respect, integrity, dignity, and excellence in all aspects of healthcare delivery.