Receptionist
The McGuire Group Health Care Facilities
Summary
Harris Hill Nursing Facility is looking to add a Receptionist to our team. In this role, you'll serve as the first point of contact for residents, families, visitors, and staff while helping support daily administrative operations.
Job description
Responsibilities
- Welcome visitors and ensure proper sign-in and sign-out procedures are followed
- Monitor facility entrances and follow building security procedures to support resident safety
- Answer and direct incoming phone calls to appropriate departments, staff, or resident rooms
- Perform administrative support tasks including typing, copying, filing, and mail distribution
- Maintain copier and office supply areas and distribute incoming faxes
- Sort and distribute resident and facility mail
- Maintain resident directories and mailing information
- Prepare door tags, reports, and other clerical documents as requested
- Assist with resident transportation and help residents enter or exit the facility when needed
- Use the facility intercom system for announcements and staff paging
- Attend required trainings and comply with facility policies and procedures
- Perform additional duties as assigned
Requirements
- High School Diploma or equivalent required
- Minimum 6 months of administrative or customer service experience required
- Healthcare or long-term care experience preferred
- Strong verbal and written communication skills
- Excellent customer service and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and work effectively in a fast-paced environment
- Professional, dependable, and team-oriented approach
Requirements
- High School Diploma or equivalent required
- Minimum 6 months of administrative or customer service experience required
- Healthcare or long-term care experience preferred
- Strong verbal and written communication skills
- Excellent customer service and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and work effectively in a fast-paced environment
- Professional, dependable, and team-oriented approach
Benefits
- Paid Time Off
- Weekly or Same-Day Pay
- Health, Dental & Vision Insurance
- Life Insurance
- Employee Referral Bonus Program
- Retirement Saving Options
Company overview
The McGuire Group Health Care Facilities is a prominent healthcare provider organization specializing in skilled nursing and rehabilitation services. Based in the Buffalo, New York region, the company operates multiple healthcare facilities that provide comprehensive medical care, rehabilitation therapies, and long-term care services. The organization focuses on delivering high-quality patient care through its network of nursing homes and rehabilitation centers, serving patients requiring post-acute care, chronic disease management, and specialized rehabilitation services. With a commitment to clinical excellence and patient-centered care, The McGuire Group has established itself as a trusted healthcare provider in Western New York, offering a continuum of care that includes skilled nursing, physical therapy, occupational therapy, speech therapy, and specialized memory care programs. The organization emphasizes creating therapeutic environments that promote recovery and enhance quality of life for patients across various age groups and medical conditions.