Receptionist
UHS
Summary
Cumberland Hall Hospital is a 97 bed, licensed, acute psychiatric hospital located in Hopkinsville, KY. Cumberland Hall features individual units for youth, adults and active-duty military, and offers inpatient acute care, partial hospitalization, and intensive outpatient programs.
Job description
Join our team as a Receptionist and be the welcoming first point of contact, providing exceptional customer service while supporting daily administrative and front-desk operations.
Job Duties
- Greet and assist patients, visitors, and staff in a professional and courteous manner, ensuring a welcoming and secure front-desk environment.
- Answer incoming calls promptly, route calls appropriately, and process incoming and outgoing mail while maintaining confidentiality and professionalism.
- Support patient intake by initiating paperwork, collecting and copying identification and insurance information, and completing required safety checks.
- Maintain organization and inventory of reception and lobby areas, including office supplies, patient refreshments, and daily operational materials.
- Perform clerical and administrative duties such as preparing patient charts, updating logs, distributing daily census reports, and communicating admission and discharge information.
Qualifications
- High school diploma or equivalent required.
- Associates or Bachelors Degree in a human service related field preferred.
- Experience working with diverse populations in a professional, customer-facing or group setting preferred, particularly within healthcare, behavioral health, or human services environments.
- Prior experience supporting individuals with mental health or developmental needs is a plus.
- Must be 18 years of age or older.
Shift: Monday through Friday; 3:00 PM - 9:00 PM; 30 hours per week.
Requirements
- High school diploma or equivalent required
- Associates or Bachelors Degree in a human service related field preferred
- Experience working with diverse populations in a professional, customer-facing or group setting preferred
- Prior experience supporting individuals with mental health or developmental needs is a plus
- Must be 18 years of age or older
Benefits
- Competitive Compensation
- Generous Paid Time Off
- Career Development Opportunities
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.