RECEPTIONIST
UHS
Summary
This key position is responsible for greeting all visitors as well as answering all incoming phone calls in a timely and courteous manner including all overhead paging using the hospital intercom system. This position is also responsible for scheduling all meeting rooms in the hospital and various other clerical duties as assigned.
Job description
Responsibilities
This key position is responsible for greeting all visitors as well as answering all incoming phone calls in a timely and courteous manner including all overhead paging using the hospital intercom system. This position is also responsible for scheduling all meeting rooms in the hospital and various other clerical duties as assigned.
Qualifications
The position requires a minimum of a high school education. Previous experience with a multi-line telephone system is required. Ability to read and interpret basic financial reports and legal documents. Has the verbal ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to add, subtract, multiply, and divide in all units of measures, using whole numbers, common fractions, and decimals. Has the ability to compute percent.
While performing the duties of this job, the employee is regularly required to be able to visualize clients and visitors and able to visually assess any safety issues. Also, they would have to be able to audibly hear clients and individuals so they can assess and interpret their responses to inquiry calls and they able to orally communicate to parties over the telephone, paging system and in person. The employee is regularly required to sit for long periods of time, have manual dexterity to utilize the keyboard, forms and switchboard console. Also must be able to handle packages received for patients, and for the facility. Employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds. They must be able to deal with and work in a stressful environment and be able to multi-task their duties.
Requirements
- High school graduate or equivalent
- Previous experience with a multi-line telephone system
- Ability to read and interpret basic financial reports and legal documents
- Verbal ability to respond to common inquiries or complaints
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
- Ability to compute percent
- Ability to sit for long periods of time
- Manual dexterity to utilize keyboard, forms and switchboard console
- Ability to handle packages received for patients and facility
- Ability to occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl
- Ability to regularly lift and/or move up to 10 pounds
- Ability to deal with and work in a stressful environment
- Ability to multi-task duties
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.