Receptionist, Washington, DC
Bristol Myers Squibb
Summary
The Receptionist serves as the first point of contact for staff, vendors and external guests, providing a professional and welcoming presence at the front desk of a busy biopharmaceutical office. This role is responsible for managing incoming communications, coordinating visitor logistics, deliveries, and supporting day-to-day office operations under the leadership of the Director, Strategic Planning and Operations. The successful candidate will demonstrate strong organizational skills, discretion, and a commitment to delivering excellent service while ensuring the front office runs smoothly and efficiently. The role will also work closely with the office manager, including serving as their back-up and right-hand as needed.
Job description
Preferred Skills
- Greet and assist staff and external guests in a courteous and professional manner.
- Manage guest check-in procedures, notify hosts of arrivals, and ensure visitors follow building and office security protocols.
- Assist office manager with scheduling conference rooms, coordinating meeting logistics, and supporting internal events as needed.
- Receive, sort, and distribute incoming mail and packages; coordinate outgoing shipments and courier services.
- Provide general administrative support under the leadership of the office manager.
- Monitor common areas to ensure they remain orderly and presentable; report maintenance issues when necessary.
- Handle sensitive information with discretion and maintain a professional demeanor at all times.
Requirements
- High school diploma or equivalent required; additional administrative training or coursework preferred.
- 1–3 years of experience in a receptionist, front desk, or administrative support role.
- Excellent interpersonal and communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and prioritize in a fast-paced environment.
- Proficiency in Microsoft Office (Outlook, Word, Excel) and Concur preferred.
- Demonstrated professionalism, reliability, and customer-service orientation.
- Strong sense of discretion and reliability
This is an office-based role and requires the ability to sit or stand at a reception desk for extended periods and occasionally lift or move small packages.
Requirements
- High school diploma or equivalent required
- 1–3 years of experience in a receptionist, front desk, or administrative support role
- Excellent interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and prioritize in a fast-paced environment
- Proficiency in Microsoft Office (Outlook, Word, Excel) and Concur preferred
- Demonstrated professionalism, reliability, and customer-service orientation
- Strong sense of discretion and reliability
Benefits
- Wellbeing support
- Retirement benefits
- Financial protection benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Flexible Time Off
- Paid company holidays
- Paid sick leave
- Paid volunteer days
- Summer hours flexibility
- Leaves of absence
- Annual Global Shutdown
Company overview
Bristol Myers Squibb is a global biopharmaceutical company dedicated to discovering, developing, and delivering innovative medicines that help patients prevail over serious diseases. Founded in 1887 and headquartered in Princeton, New Jersey, the company operates with a unique BioPharma strategy that combines the reach and resources of a major pharmaceutical company with the entrepreneurial spirit and agility of a biotech firm. BMS focuses on transformative therapies in key therapeutic areas including oncology, hematology, immunology, cardiovascular disease, and fibrosis. The company has built a sustainable pipeline of potential therapies and leverages translational medicine and data analytics to deliver the right medicine to the right patient at the right time. With over 10,000 employees worldwide, Bristol Myers Squibb maintains a strong commitment to scientific excellence, patient-centric innovation, and global health equity through its foundation. The company's portfolio includes groundbreaking treatments such as Opdivo (nivolumab) for cancer, Eliquis (apixaban) for cardiovascular conditions, and Orencia (abatacept) for autoimmune diseases, among others.