Recovery Coach - MGH Bridge Clinic
Mass General Brigham
Summary
An essential, non-clinical member of the care team that provides services for patients with substance use disorder (SUD). The overall goal is to engage with patients, utilize harm reduction techniques to address any stage of readiness, provide resources, and help them address barriers as they work towards their goals.
Job description
Job Summary
An essential, non-clinical member of the care team that provides services for patients with substance use disorder (SUD). The overall goal is to engage with patients, utilize harm reduction techniques to address any stage of readiness, provide resources, and help them address barriers as they work towards their goals.
Essential Functions
- Consult and coordinate with healthcare team members to assess, plan, implement, and address barriers to patient care plans.
- Facilitate connections across systems of care, including the recovery community, community-based supports, the addiction treatment system, and the healthcare system.
- Engage with new patients to identify their needs and personal wellness goals.
- Be available to regularly engage with patients outside of scheduled medical appointments, including introducing them to recovery-oriented systems of care or meeting them in their community.
- Develop relationships with SUD-focused community groups/agencies and help patients access and navigate these resources.
- Attends and participates in care team meetings.
- Write brief, non-clinical notes in the patient's medical record.
Qualifications
Education: High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? Yes.
Licenses and Credentials: Recovery Coach [State Certification] - preferred.
Experience: Sustained recovery experience 2-3 years required and Experience working with people with substance use disorders 1-2 years preferred.
Knowledge, Skills and Abilities
- Ability to maintain effective working relationships with patients/families and staff, following principles of professional boundaries.
- Excellent problem-solving skills, both one-on-one and in group situations.
- Proficient in the use of office equipment and the computer, Microsoft Word, and Excel.
- Strong attention to detail and ability to maintain written records and reports.
Requirements
- High School Diploma or Equivalent required
- Sustained recovery experience 2-3 years required
- Experience working with people with substance use disorders 1-2 years preferred
- Recovery Coach [State Certification] preferred
- Ability to maintain effective working relationships with patients/families and staff, following principles of professional boundaries
- Excellent problem-solving skills, both one-on-one and in group situations
- Proficient in the use of office equipment and the computer, Microsoft Word, and Excel
- Strong attention to detail and ability to maintain written records and reports
Benefits
- Career advancement opportunities
- Differentials
- Premiums
- Bonuses
- Recognition programs
Company overview
Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.