Region A Float Case Manager- Olmstead Services
Healthsource Integrated Solutions Inc
Summary
Under the direction of assigned supervisors, Case Managers for Olmstead Services provide on-site, third-party case management services to residents of Nursing Facilities for Mental Health (NFMH) to facilitate residents' return to the community of their choice. Case Managers coordinate services between NFMH staff and Certified Community Behavioral Health Clinics (CCBHCs) to ensure alignment with Pre-Admission Screening and Resident Review (PASRR) recommendations and the resident's identified goals, acting as the primary connector for all parties related to successful discharge planning. Services are delivered in alignment with trauma-informed principles and informed consumer choice.
Job description
Job Summary
Under the direction of assigned supervisors, Case Managers for Olmstead Services provide on-site, third-party case management services to residents of Nursing Facilities for Mental Health (NFMH) to facilitate residents' return to the community of their choice. Case Managers coordinate services between NFMH staff and Certified Community Behavioral Health Clinics (CCBHCs) to ensure alignment with Pre-Admission Screening and Resident Review (PASRR) recommendations and the resident's identified goals, acting as the primary connector for all parties related to successful discharge planning. Services are delivered in alignment with trauma-informed principles and informed consumer choice.
Essential Job Responsibilities
- Be on-site at the NFMH to meet with residents and other service providers several days per week to complete at least one monthly one-on-one meeting with NFMH residents and/or legal guardian. Two days a week onsite at Edwardsville Care and Rehab; the 3rd field workday rotates between Medicalodges of Paola and/or Valley Mental Health in Valley Falls.
- Ensure alignment of services offered by all providers and residents' goals on a regular basis.
- Act as a liaison between NFMH nursing and social service staff, CCBHC Liaisons, CDDO Liaisons, Specialized Services, and other providers.
- Ensure that all relevant parties, including teams at the state agency, are notified of significant changes to a resident's status.
- Complete all contract reporting requirements, including monthly reports and narrative resident reports.
- Demonstrate excellence in a person-centered, culturally competent approach, ensuring residents are empowered to identify goals and preferences for their next steps after an NFMH admission.
- Promote a positive image of HealthSource by initiating, developing, and sustaining effective relationships with Olmstead Services stakeholders.
- Actively engage in the quality initiatives undertaken by HealthSource.
- Adapt to changing work priorities and a fast-paced environment while maintaining a professional and positive attitude.
- Maintain confidentiality per HIPAA and relevant state statutes.
- Lead with and promote HealthSource values.
- Perform all other duties as assigned.
Physical Demands
- Frequently required to speak, write, and memorize.
- Constantly required to talk, read, problem solve, see, hear, and sit.
- Push, pull, lift, or carry 20 pounds.
- Occasionally required to bend, twist, squat, kneel, stand, walk or balance.
Requirements
- Bachelor's Degree in social work or other human service-related field, or equivalent experience
- Two (2) years of experience working with individuals with mental illness, substance misuse disorders, and/or IDD
- Experience with or knowledge of the CCBHC system and other social service networks serving Kansas (preferred)
- Case management, patient advocacy, or care coordination experience (preferred)
- Ability to work independently and in cooperation with others
- Strong oral and written communication skills
- Strong interpersonal skills in working with diverse populations
- Strong organizational skills
- Demonstrate superior customer service skills
- Prior computer experience and basic computer fluency
- Demonstrate ability to learn and use new technologies, including computer programs and health record systems
- Access to reliable transportation and a valid Driver's License
- Maintain effective, cooperative working relationships with people internally and externally
- Demonstrate an energetic and positive approach to the rapidly evolving changes and challenges of a complex workplace
- Must successfully complete all required background checks
Benefits
- Flexible Scheduling
- Remote Work Capabilities
- Health Insurance
- Dental Insurance
- Paid Holidays
- Floating Holidays
- Paid Time Off
- 401(k) Matching
- Training & CEUs
- Crisis Helpline Certification
- Career Advancement
Company overview
HealthSource Integrated Solutions Inc is a non-profit behavioral health organization established in 2007 and headquartered in Topeka, Kansas. As a subsidiary of the Association of Community Mental Health Centers of Kansas, the company provides essential integrated services to support mental health care across the state. HealthSource operates as a shared services organization, offering comprehensive solutions including 24/7 clinical call center services, crisis intervention, telemedicine, IT managed services, human resources consulting, and credentialing services. The company specializes in suicide prevention and crisis behavioral health, implementing evidence-based models like Zero Suicide to enhance care quality. With a team of licensed mental health professionals and crisis specialists, HealthSource maintains strong partnerships with 26 community mental health centers across Kansas, serving as a critical infrastructure provider in the state's behavioral health ecosystem. The organization is accredited by the International Council for Helplines and focuses on delivering high-quality, cost-effective services that empower individuals to lead healthier lives while supporting the lifesaving work of partner organizations throughout Kansas.