Regional Associate Director, US Field Medical Neurodegeneration - Northeast Region

Leading and Managing Field Medical Team

• Active member of the Field Medical leadership/management team within and across therapeutic areas
• Identifies talent, conducts robust interview process for selecting highly qualified FM and other medical personnel, and fills vacancies expeditiously
• Defines and effectively implements key talent retention strategies
• Ensures new staff attend new hire on-boarding and complete required therapeutic and administrative training programs within established timelines
• Develop appropriate succession plan
• Translates FM objectives into individual performance goals for direct reports
• Develops an annual development plan with each direct report and tracks progress
• Drives and tracks performance of FM team members and ensures objectives are met by regional FM team
• Provides consistent coaching, mentoring, and frequent feedback to direct reports
• Conducts all company directed performance assessments with reports and participates in talent conversations
• Promotes a culture of innovation, constructive challenge, team spirit and accountability within the region
• Creates and encourages an environment that stresses open, candid and timely feedback
• Provides training and direction to FM team members on developing appropriate peer-to-peer scientific engagement
• Identifies and communicates skills/knowledge gaps among FM personnel and outlines plan to address with skill-building approaches
• Represents customers'/stakeholders' concerns, priorities, and needs with internal stakeholders to develop strategic plans and innovative solutions
• Sets specific and measurable objectives and tracks and analyses performance data

Disease Area Reference Point

• Continuously updates and monitors team knowledge of Disease Area, patient treatment trends, product data and scientific activities
• Ensures participation of team in planned therapeutic training activities
• Ensures FM engages in timely exchanges with external customers and internal partners in accordance with compliance policies to communicate medical information accurately, balanced, fair and objective

National Level Leadership

• Recognized for ability to develop field medical staff and preparing them for expanded roles across the enterprise
• Track record of creating innovative employee development programs to advance medical functionality and foster employee retention
• Develop training initiatives that have national impact
• Effectively manages Account responsibilities for 2 or more accounts
• Responsible for the development and execution of a medical account plan for 2+ accounts and orchestrating relationship management
• Recognized within and between TAs for strategic and visionary thinking on a broad scope and national level
• Demonstrates a national, broad-based perspective on medical and healthcare issues and opportunities
• Track record of identifying and developing innovative approaches to work processes and results

Stakeholder Management

• Coordinates regional scientific support consistent with FM Plans in alignment with high-priority regional business issues
• Provides strategic input and insights as part of compliant collaboration across the matrix in support of account management
• Promotes effective working relationships with internal partners including cross-matrix field leadership
• Establishes effective cross-functional work practices
• Ensures appropriate regional management of speaker lists and speaker program support
• Contributes FM expertise to regional accounts aligned to Brand and Medical strategy
• Collaborates on global initiatives and activities when appropriate
• Serves cross-functional or cross-therapeutic teams that have national impact
• Maintains strong knowledge of regional and national External Experts to provide input into planning, matrix initiatives, and requests for TL information
• Ensures FM team captures and communicates relevant medical insights and provides insight updates across the matrix
• Supports FM team in developing strong networks with External Experts
• Reviews/approves key TLs/HCPs for focused medical reach
• Guides team members in appropriate application of Thought Leader profiling activities and selections of health care providers for Medical Plan interactions
• Demonstrates customer-facing responsibility at aligned accounts with visit frequency of at least 2x per year
• Connects customers to internal organization and its resources

Customer Centric Focus and Medical Insights

• Uses active listening to understand customer needs and promote focused communication while ensuring appropriate two-way engagement
• Significantly contributes to development and shaping of customer centric approach and medical insight programs
• Uses innovative approaches to provide seamless customer experiences
• Supports and encourages new Customer interactions consistent with our BioPharma model and the Product Commercialization System
• Excels at implementing transformational methods that optimize customer insights and knowledge into the medical planning process

Medical Planning/Strategy

• Participates as an active member of the medical matrix team
• Home Office interface at least 2x per year
• Creation/execution of 1-2 medical initiatives per year
• Communicates information to national team and ensures execution of Medical Strategies, Objectives and FM Plans within compliance boundaries
• Engages in appropriate collaboration with the region sales and access matrix teams to share geographical and healthcare provider information within compliance boundaries
• Collaborates with US and Global Medical and Commercial colleagues on Brand planning and FM activities
• Develops the Product FM Plan for the team in collaboration with the FM TA Lead
• Develops Region level Field Medical Plans in alignment with national FM plan and US Medical strategies and objectives
• Provides input into Medical Products Plans and Strategies based on analysis of medical literature and FM input
• Develops and maintains effective working relationships with Matrix team members
• Provides strategic leadership and insights into the development of the Medical Product and Disease State Plans
• Serves as role model for creative problem solving and operational effectiveness
• Proven track record of developing new and innovative programs and processes for medical functions within and across TAs
• Assesses, identifies and contributes to resolution of gaps in FM resources
• Collaborates with FMCS, TA point, Medical Information and Medical Strategy on development of appropriate FM scientific resources
• Collaborates with FMCS, FM Trainers, TA point and Medical Strategy for development and implementation of the therapeutic training plan

Account Management

• Facilitate scientific collaboration within account with both a customer-focus and BMS enterprise view
• Establish a trusted partner relationship with senior leaders at the account
• Creates a collaborative exchange with account through sharing the BMS scientific strategy and coordinating dialogue with external stakeholders
• Effective and timely triage of issue resolution across the account(s)

Clinical Trial/Site Identification & Support

• Tracks FM region activity toward clinical trial visits/ISR management
• Ensures the role of FM in the submission process of investigators' proposals for clinical trials is completed in accordance with Company policies and applicable law
• Ensures active participation of FM in providing input on clinical trial site selection and feasibility
• Ensures active collaboration with Region Clinical Operations partners and engages in issue escalation and resolution
• Ensures FM team's execution of clinical trial support activities

Pharmacovigilance

• Ensures that FM team has the required knowledge to identify Adverse Events and comply with BMS Pharmacovigilance SOPs regarding identification and reporting timelines
• Contributes to managing external communication when significant safety issues arise

Compliance

• Understands and adheres to the BMS Standards of Business Conduct and Ethics and all Company policies and procedures
• Understands PhRMA Code, ICH, GCP, and relevant FDA laws and regulations
• Completes and certifies understanding of all required training and ensures adherence by team
• Identifies additional procedural training for self and team aligned with activities
• Conveys a clear message on laws, regulations, and ethical standards to internal and external customers